Afternoon all,
I'm installing a sound card for a customer. Installed the card, then XP Home decected it so I began to load the drivers, using the new found hardware box that pops up. Now, here's the problem. Near the end of the driver instalation, it tries to copy a file to the Windows directory. The USB port for the mouse stops working but the computer is still ok. Then it just switches off and restarts it self.
I tried disabling on board sound. Installed using CD software - Also restarts it self.
The customer is running xp home with a Vista pack to make it look like Vista...might that cause it?
Any ideas guys?
Many thanks.
Robert.
I'm installing a sound card for a customer. Installed the card, then XP Home decected it so I began to load the drivers, using the new found hardware box that pops up. Now, here's the problem. Near the end of the driver instalation, it tries to copy a file to the Windows directory. The USB port for the mouse stops working but the computer is still ok. Then it just switches off and restarts it self.
I tried disabling on board sound. Installed using CD software - Also restarts it self.
The customer is running xp home with a Vista pack to make it look like Vista...might that cause it?
Any ideas guys?
Many thanks.
Robert.
