internet advice needed - moving house poor connection

_Jimlad_

_Jimlad_

_Jimlad_

Soldato
Joined
5 Jun 2005
Posts
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Location
Southampton
hey chaps, biting the bullet and getting married.....eeek

moving in to the misses house, and she currently has sky bb, which is sooooo slow, she did have the upto 10mb package, but on a speed test often only scores a maximum of 400kb download speeds, she is now under skys advice on the 2mb limit as no point paying for speeds the cannot achieve. She was with talk talk before and that was pretty slow if memory serves.

Im a keen gamer and have lots of devices and this is gonna be an issue, something i have not experienced myself having always had great speeds at my current address, she lives in a well built up area, so not sure if there is an issue.

Can anyone recommend a good web site to enter addy details that gives accurate advice as to what is best in that area, i have found some under google, but is there a recommended one?
 
unscrew the face plate and plug it insto the socket thats hidden - assuming you have thet type of socket, if its not unplug everything and plug the router into the master socket..

ring the ISP and see what their test show.

it may be there was a line issue thats resolved however they need to re-profile ? if thats the correct term? the line, which is when they run something that works out the max reliable speed..

had it with a sky user last week... 300k download, spoke to sky, they re-profiled the line (took 5 mins) and the speed was back upto 3.5mb
 
I always get directed to samknows.com but I'm not a fan of their redesign. have you looked into the wiring at her place to see if that is causing problems?

Bit late on both counts....but same advice as above!
 
so she says, sky said the exchange is quite far away, im gonna pop around and speak with the neighbours and see what they say, i would prefer to port my o2 account over if possible, or get BE... found this web site speeds good huh!!

 
I'm afraid mate that you get used to it. moved from a decent area to middle of nowhere with the missus and married her. just changed my internet use to suit and don't mind it at all now. rewired and changed a few things about, and can't say it's the best, but it will do for me. biggest difference was the internal wiring, doubled speeds and made everything much more responsive. if the router has a good connection to master socket it can make a difference and then maybe a change of isp and it will be as good as you can get. else maybe a new house you can both choose and be happy with and make your own!
 
that's not great, I am supposed to get 5 on an 8meg connection. I reckon you may be just too far from the exchange...
 
_Jimlad_ said:
i had no idea this issue existed in major cities :(
Click to expand...

LOL! Isps (read bt) don't like to talk about the fact that the phone infrastructure is soooo old that there are plenty of areas in central London where people still cannot get broadband :D Then there's places like milton keynes which were done during a copper shortage so the phone lines are mostly aluminium :rolleyes:

If you can get BE go for it. If you're willing to cough up for a quick line you could pay for line bonding, but that really isn't cheap and limits the hardware. If i were you I'd:

  • Order Be
  • Order a filtered faceplate (XTE-2005 ~£12)**
  • Order a shielded RJ11 to RJ11 (Belkin 2.1m ~£3)
  • Lay your hands on a tomato compatible router and flash it, learn how to use qos and your pings will be low and she'll still be able to do on-line shoe shopping faster than ever before :) (Depends on the router, 54gl ~£30, rt-n16 ~£105 etc. Plenty choice.)
  • If you can, and I don't recommend using the Be supplied router - its a pain in the ass, get a DG834gt flashed with the dgteam and use it as a bridged modem (~£10-£15)

**Krone tool ~50p, if there's extensions needing wired.
 
Try the BT checker on this page a friend gets 256k whilst their neighbour gets 2Mbps. If a neighbour gets faster then there's a cable fault. Her ISP should resolve that if it's outside the house, even if it goes via BT they should call BT in for her.

Andi.
 
It has always erred on the low side, says we should get 1.5mb and we get 5mb. However, other people in the street do only get 1.5mb! I have made sure that all the wiring is good, including the outside cable entry being better sealed and went from 2mb to 5mb. If that's the case, the OP should be fine with his 3mb estimate
 
Post the router stats...

Sky is ADSL2+, so if switch you'll probably have the same problems.

How is the router connected?

Is it in the master socket?

Tried the test socket?
 
Oops, wish I'd seen this before posting my thread :o. I'm in the same boat as the OP, moving to an inevitably rubbish connection :(
 
Swifty55 said:
Post the router stats...

Sky is ADSL2+, so if switch you'll probably have the same problems.

How is the router connected?

Is it in the master socket?

Tried the test socket?
Click to expand...

i tested the router plugged straight into the wall socket, but before there was a slight extension cable, made no difference, unplugged sky and phone too
 
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