Internet Connection Timeouts/Drops

BenDoro

BenDoro

BenDoro

Associate
Joined
19 Jun 2009
Posts
133
hi there lads sorry 4 the long winded post but i have ran out of ideas i have tried everything i can think of and would really really appriciate ur help as this is beyond a joke

i have had a constant problem of internet timeouts and connection drops ... i am very very poor at all this technical stuff but have a little understanding.

just to let u no i have 2 pcs an xbox on ethernet cables and 2 laptops running off wireless ... not always at the same time but sometimes they can be... would this be to much to run off a domestic router .. will provide more details of make below

basically i could be doing a range of things from browsing the web .. playing pc games .. brother playing on the xbox etc etc and the connection will randomly drop i had virgin media tech come out and check everything the line noise w.e and he said everything was in order and he didnt see any connection drops on his end.

I have read up a lot on this and have also seen a post about wireless encryption sometimes contributing to this so i have turned that off and just used the mac address blocking software ... I HAVE ALSO CONNECTED THE MODEN DIRECTLY TO MY PC AND STILL THE SAME PROBLEM!! (i did this a while back but i will try this again .. but sure it will be the same) so that to me points it is something to do with there end or my config..... as i said i dont no a lot so i will post wat i can below

i was wondering if anyone could help me out i will provide all the info i can think of and ofc explain my problem.

i use a linksys wireless g 2.4 ghz 54mbps broadband router (cable) WRT54GL V1.1

on the router i am running the tomato router software upgrade and it has been updated ...

i am on NTL BUSINESS 10mb line (had problems with 20mb line BUSINESS connecting to game servers cant remember what they said the conflict was)

cable virgin media modem standard blue smallish one

router and modem are stored under my pc desk up stairs with the pc ontop of the desk and modem and router very close to each other on a wooden floor (dont no if this helps just providing every thing i can possibly think of)



Windows IP Configuration

Host Name . . . . . . . . . . . . : Ben
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI Gigabit
Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-24-1D-75-0C-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8405:31ea:a084:de73%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 April 2010 15:50:34
Lease Expires . . . . . . . . . . : 28 April 2010 15:47:21
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251667485
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-E5-EA-52-00-24-1D-75-0C-14

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{A4026CEC-D843-49AB-978B-DCC2F79AC
2D0}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73ba:28d9:1d29:3f57:fefc(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::28d9:1d29:3f57:fefc%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

BELOW IS THE LAST 50 LINES OF MY ROUTER LOG (I DID RESTART IT WHEN IT WENT DOWN BUT HAS GONE DOWN ABOUT 5 MINS AGO AGAIN) BTW WAT DOES daemon.info mean?

Apr 27 16:46:26 ? daemon.notice miniupnpd[554]: HTTP listening on port 5000
Apr 27 16:48:16 ? user.warn kernel: nvram_commit(): init
Apr 27 16:48:17 ? user.warn kernel: nvram_commit(): end
Apr 27 16:48:20 ? daemon.info dnsmasq[526]: exiting on receipt of SIGTERM
Apr 27 16:48:20 ? syslog.info syslogd exiting
Apr 27 16:48:23 ? syslog.info syslogd started: BusyBox v1.14.4
Apr 27 16:48:24 ? user.notice kernel: klogd started: BusyBox v1.14.4 (2009-11-29 06:50:47 PST)
Apr 27 16:48:24 ? user.info kernel: vlan1: del 01:00:5e:00:00:01 mcast address from master interface
Apr 27 16:48:24 ? user.info kernel: vlan1: del 01:00:5e:00:00:01 mcast address from vlan interface
Apr 27 16:48:24 ? user.info kernel: br0: port 2(eth1) entering disabled state
Apr 27 16:48:24 ? user.info kernel: br0: port 1(vlan0) entering disabled state
Apr 27 16:48:24 ? user.info kernel: vlan0: dev_set_promiscuity(master, 1)
Apr 27 16:48:24 ? user.info kernel: br0: port 1(vlan0) entering disabled state
Apr 27 16:48:24 ? user.info kernel: device vlan0 left promiscuous mode
Apr 27 16:48:24 ? user.info kernel: br0: port 2(eth1) entering disabled state
Apr 27 16:48:24 ? user.info kernel: device eth1 left promiscuous mode
Apr 27 16:48:24 ? user.info kernel: device eth1 entered promiscuous mode
Apr 27 16:48:24 ? user.info kernel: br0: port 2(eth1) entering learning state
Apr 27 16:48:24 ? user.info kernel: br0: port 1(vlan0) entering learning state
Apr 27 16:48:24 ? user.info kernel: br0: port 2(eth1) entering forwarding state
Apr 27 16:48:24 ? user.info kernel: br0: topology change detected, propagating
Apr 27 16:48:24 ? user.info kernel: br0: port 1(vlan0) entering forwarding state
Apr 27 16:48:24 ? user.info kernel: br0: topology change detected, propagating
Apr 27 16:48:24 ? user.warn kernel: vlan1: Setting MAC address to 00 25 9c 14 1b 58.
Apr 27 16:48:24 ? user.info kernel: vlan1: add 01:00:5e:00:00:01 mcast address to master interface
Apr 27 16:48:24 ? daemon.info dnsmasq[809]: started, version 2.51 cachesize 150
Apr 27 16:48:24 ? daemon.info dnsmasq[809]: compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-I18N DHCP no-scripts no-TFTP
Apr 27 16:48:24 ? daemon.info dnsmasq-dhcp[809]: DHCP, IP range 192.168.1.1 -- 192.168.1.10, lease time 1d
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: reading /etc/resolv.dnsmasq
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: using nameserver 194.168.8.100#53
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: using nameserver 194.168.4.100#53
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: read /etc/hosts - 0 addresses
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: read /etc/hosts.dnsmasq - 0 addresses
Apr 27 16:48:25 ? user.info init[1]: Linksys WRT54G/GS/GL
Apr 27 16:48:25 ? cron.err crond[814]: crond (busybox 1.14.4) started, log level 9
Apr 27 16:48:25 ? daemon.info dnsmasq[809]: exiting on receipt of SIGTERM
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: started, version 2.51 cachesize 150
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: compile time options: no-IPv6 GNU-getopt no-RTC no-DBus no-I18N DHCP no-scripts no-TFTP
Apr 27 16:48:25 ? daemon.info dnsmasq-dhcp[825]: DHCP, IP range 192.168.1.1 -- 192.168.1.10, lease time 1d
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: reading /etc/resolv.dnsmasq
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: using nameserver 194.168.8.100#53
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: using nameserver 194.168.4.100#53
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: read /etc/hosts - 0 addresses
Apr 27 16:48:25 ? daemon.info dnsmasq[825]: read /etc/hosts.dnsmasq - 0 addresses
Apr 27 16:48:28 ? daemon.notice miniupnpd[900]: HTTP listening on port 5000
Apr 27 16:49:32 ? daemon.info dnsmasq-dhcp[825]: DHCPREQUEST(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 27 16:49:32 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 27 16:49:50 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 27 16:49:50 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 27 17:00:01 ? syslog.info root: -- MARK --


hope someone can defire something to try from this ur time is much appriciated lads and i am very very grateful for it was going to also link the windows log viewer or w/e but didnt no wat would be useful hope this is enough if u need anything else people say or if u think u can solve it i will love u for ever lol :)

MANY THANKS IN ADVANCE !!!!!!!!!!!!
 
It's late and I might have missed something glaringly obvious so I'll start it slow :)

You mentioned the "connection will randomly drop" while you "could be doing a range of things". I think we need to be more specific and establish what network activity is present when the problem arises. In the simplest case of just your one PC connected to the 'net via the Linksys router can you generally browse the web without issue? I'm talking about simple web use here, nothing more.

Does it drop when you are gaming on your own PC with nothing else on the home network? What games are being played?

I can't determine if you're referring to the modem losing sync or that as a player you are dropped from the server or that websites apparently cease to work.
 
ok well just now at 18:24 gmt i lost internet connection while playing starcraft 2 on my device list there is me and the office computer downstairs ...

like i said i was playing sc2 and in the office they where just browsing the web on internet explorer

my internet could drop on this pc just connected while on counter strike source ... sc2 .... cod mw2 ... browsing on firefox ... streaming from youtube... i will note in the post more and more often what i am doing and what devices are connected after each disconnect

this is my router log as of 30 seconds after disconnect showing the last 50 lines i think ...

Apr 27 22:04:33 ? user.warn kernel: NET: 87 messages suppressed.
Apr 27 22:04:33 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:04:58 ? user.warn kernel: NET: 4 messages suppressed.
Apr 27 22:04:58 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:04:58 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:04:59 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:04:59 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:04:59 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:05:03 ? user.warn kernel: NET: 12 messages suppressed.
Apr 27 22:05:03 ? user.warn kernel: ip_conntrack: table full, dropping packet.
Apr 27 22:10:45 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 27 22:10:45 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben
Apr 27 23:00:01 ? syslog.info root: -- MARK --
Apr 28 00:00:01 ? syslog.info root: -- MARK --
Apr 28 01:00:01 ? syslog.info root: -- MARK --
Apr 28 01:51:05 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 28 01:51:05 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben
Apr 28 02:00:01 ? syslog.info root: -- MARK --
Apr 28 03:00:01 ? syslog.info root: -- MARK --
Apr 28 04:00:01 ? syslog.info root: -- MARK --
Apr 28 04:31:51 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 28 04:31:51 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben
Apr 28 05:00:01 ? syslog.info root: -- MARK --
Apr 28 06:00:01 ? syslog.info root: -- MARK --
Apr 28 07:00:01 ? syslog.info root: -- MARK --
Apr 28 07:57:49 ? daemon.info dnsmasq-dhcp[825]: DHCPREQUEST(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 28 07:57:49 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 28 07:58:23 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 28 07:58:23 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 28 08:00:01 ? syslog.info root: -- MARK --
Apr 28 09:00:01 ? syslog.info root: -- MARK --
Apr 28 10:00:01 ? syslog.info root: -- MARK --
Apr 28 10:00:43 ? daemon.info dnsmasq-dhcp[825]: DHCPREQUEST(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 28 10:00:43 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben
Apr 28 11:00:01 ? syslog.info root: -- MARK --
Apr 28 12:00:01 ? syslog.info root: -- MARK --
Apr 28 13:00:01 ? syslog.info root: -- MARK --
Apr 28 13:08:50 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 28 13:08:50 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben
Apr 28 13:45:35 ? daemon.info dnsmasq-dhcp[825]: DHCPREQUEST(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 28 13:45:35 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 28 13:45:53 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.8 00:18:f3:78:11:af
Apr 28 13:45:53 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.8 00:18:f3:78:11:af office
Apr 28 14:00:01 ? syslog.info root: -- MARK --
Apr 28 15:00:01 ? syslog.info root: -- MARK --
Apr 28 16:00:01 ? syslog.info root: -- MARK --
Apr 28 17:00:01 ? syslog.info root: -- MARK --
Apr 28 18:00:01 ? syslog.info root: -- MARK --
Apr 28 18:23:16 ? daemon.info dnsmasq-dhcp[825]: DHCPINFORM(br0) 192.168.1.3 00:24:1d:75:0c:14
Apr 28 18:23:16 ? daemon.info dnsmasq-dhcp[825]: DHCPACK(br0) 192.168.1.3 00:24:1d:75:0c:14 Ben

dont no if Apr 27 22:04:58 ? user.warn kernel: ip_conntrack: table full, dropping packet. is useful or not dont really understand it ... is that something to do with the connection "timeout"

and basically the internet could just timeout for 5 seconds and reconnect on its own other times it can be out for a minute and the router and modem have to be rebooted 10 or more times ...

and to refer to the last question when the internet goes down it is lost on all pcs etc on the network and not just me
 
azuse05 i am far from believing that it is the router.. i have already replaced a netgear with this one the linskys as the "SUPER TECH" at ntl business (virgin media really) said there line was fine and it was my router...

does anyone no about these business lines are they coded in a different way i am far from a pc wiz, because on the 20mb business lines i was first on i couldnt even connect to gaming servers as the tech support said that the game server (counter strike source) was asking for information from the isp but the business 20mb side didnt like this and conflicted and instantly shut down my internet ... so they downgraded my to 10mb (at 20mb cost ROFL!!!! and say i have signed a 2 year contract or some bs WHEN I HAVE NEVER BEEN TOLD, SIGNED OR ****ING READ A CONTRACT, OR FOR THAT MATTER EVEN MET WITH SOMEONE OR DISCUSSED THIS OVER THE PHONE)

they said that downgrading to the 10mb line would remove this conflict but would seen not


btw are the logs and ipconfig correct btw no one has answered that yet ..... just wanting to make sure
 
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