Internet "cuts outs randomly"

SoildSnake · 20 Nov 2010 at 18:04

I have had this issue with a D-link router; now with a netgear DG834 i still get it but instead of having to restart the router i only have to keep clicking on a link for it to come up; otherwise Mozilla just says "cannot display web page". Strangely if i open up another Mozilla the internet works fine. I am using avast and windows 7 firewall.

I have swapped a new ADSL filter some time ago and am using the BT i-plate. Should i get a new filter; if so is a Belkin branded one better or would any non-branded one do? What else can i try; my ISP tell me nothing is wrong down there end. Thanks

KIA · 20 Nov 2010 at 18:29

Is the router losing sync? Post the stats.

I doubt it has anything to do with the line/hardware if opening up a new browser instance cures it.

SoildSnake · 20 Nov 2010 at 21:03

I remember something about my ISP saying syncing issues; i think that was why i had to upgrade from my D-link to netgear; since its adsl+2 as is there exchange. How would i resolve this then / what stats should i post; thanks

KIA · 20 Nov 2010 at 22:57

Browse to http://192.168.0.1

Default username: admin
Default password: password

Select 'Show Statistics' and paste the result here.

Is your router connected to the BT master socket? Do you have any extensions connected to the master socket? Are all of your phones, sky box etc filtered using micro filters?

SoildSnake · 21 Nov 2010 at 17:44

Yes its connected to the socket in the wall; with a BT i-plate. Yes there is a filter on that; and nothing else is connected

Yamahahahahaha · 21 Nov 2010 at 18:03

I get this, I'm on O2.

It's completely intermittent and O2 pretended like I was speaking some kind of moon language.

I'm using a boggo linksys router, similar to the 834.

KIA · 21 Nov 2010 at 18:16

SoildSnake said:
Yes its connected to the socket in the wall; with a BT i-plate. Yes there is a filter on that; and nothing else is connected

Post the router stats...