Good evening, I hope someone can guide me in the right direction. My internet has been dropping for no apparent reason. My provider is saying it is on my side and they can't help.
Reading through the forum, I have been playing with pingplotter and believe my provider might be right as there seem to be a lot of packages lost when pinging my gateway 192.168.1.1 ... as I have NO knowledge at all how these things should work, it has been mostly from reading posts and trying that I came to the conclusion if there are packets missing between my laptop and the gateway ... that might be the problem. The network I have at home has a router provided by my isp, and I then use a mesh wifi with 5 units of Tenda MW12. The issue seems to exist whether connected to a cable or wifi.
Apologies but can't figure out how to add an image to my post but added a link below where int can be found.
drive.google.com
Any help to direct me would be welcome.
Thanks
Joseph
Reading through the forum, I have been playing with pingplotter and believe my provider might be right as there seem to be a lot of packages lost when pinging my gateway 192.168.1.1 ... as I have NO knowledge at all how these things should work, it has been mostly from reading posts and trying that I came to the conclusion if there are packets missing between my laptop and the gateway ... that might be the problem. The network I have at home has a router provided by my isp, and I then use a mesh wifi with 5 units of Tenda MW12. The issue seems to exist whether connected to a cable or wifi.
Apologies but can't figure out how to add an image to my post but added a link below where int can be found.
Partilha – Google Drive

Any help to direct me would be welcome.
Thanks
Joseph