Internet issues

Minibiker · 12 Aug 2017 at 13:09

Hi all

Ive put my new build together and today have installed Windows 10, Set up network connectivity and its showing full signal strength but time to time it says Issue connecting to internet please refresh page...

Once refreshed it works but often comes up with this message,

Also Steam doesn't connect to servers and I Installed uPlay and tried creating an account but it says Unable to create account network error...

Ive plugged in the WiFi dongle that came with the Motherboard, So the signal shouldn't be an issue...

Any help appreciated

Thanks

TJM · 12 Aug 2017 at 15:09

Was your previous PC connected to the same router and did it have any of the same problems?

Minibiker · 12 Aug 2017 at 15:20

TJM said:
Was your previous PC connected to the same router and did it have any of the same problems?

I didn't have one linked to the internet before but had Xbox and PlayStation on this internet with no issues

Minibiker · 12 Aug 2017 at 18:03

This is what comes up most of the time when I open the internet browser

http://imgur.com/79cx1U0

Apologies if you can't see the image clearly

neodude · 12 Aug 2017 at 19:56

Try changing your DNS servers to the Google ones. The setting should be in your router settings somewhere. Google DNS servers are 8.8.8.8 and 8.8.4.4

Minibiker · 12 Aug 2017 at 20:01

neodude said:
Try changing your DNS servers to the Google ones. The setting should be in your router settings somewhere. Google DNS servers are 8.8.8.8 and 8.8.4.4

Sorry to sound silly but where do I find those settings?

Minibiker · 13 Aug 2017 at 16:22

Ive been playing PUBG a lot today and most of the time its smooth, a handful of times ive had a little symbol on screen saying 'Network Lag' Whats the best way to deal with Lag?

neodude · 15 Aug 2017 at 01:06

Minibiker said:
Sorry to sound silly but where do I find those settings?

Without knowing exactly what router you've got I can't say. Should be fairly obvious in your router settings somewhere. I find most isp supplied DNS servers to be lacking compared to the likes of Google or OpenDNS.

bledd · 15 Aug 2017 at 12:50

Minibiker said:
Ive plugged in the WiFi dongle that came with the Motherboard, So the signal shouldn't be an issue...

That's not a valid point, you can't connect to my wifi network.. It will be subject to the usual wifi interference issues. How many rooms between you and the router?

Minibiker · 15 Aug 2017 at 15:45

bledd said:
That's not a valid point, you can't connect to my wifi network.. It will be subject to the usual wifi interference issues. How many rooms between you and the router?

I'm in the same room as the router. Majority of the time its perfect connection just from time to time I get lag and sometimes when I browse the net I get the message above (Imgur link in recent post)

bledd · 15 Aug 2017 at 15:53

Same room, use cat5e..

Minibiker · 17 Aug 2017 at 16:13

bledd said:
Same room, use cat5e..

What's this bud

Sp00n · 17 Aug 2017 at 16:14

A network cable, they're suggesting you just plug it in instead of using the wireless

Minibiker · 18 Aug 2017 at 08:39

Sp00n said:
A network cable, they're suggesting you just plug it in instead of using the wireless

Ahhh ok so like an Ethernet cable from router to PC

Sp00n · 18 Aug 2017 at 08:55

You got it, you should always use a cable as preference, especially if you are gaming, it's significantly more reliable.

Minibiker · 18 Aug 2017 at 09:11

Sp00n said:
You got it, you should always use a cable as preference, especially if you are gaming, it's significantly more reliable.

Thanks bud I will pop out and get one today

Minibiker · 18 Aug 2017 at 13:00

Gone to use the nite this morning and its got no connection what so ever, I click the internet logo at the bottom of screen and it spins, loads but says unable to load... WiFi is full strength and works on our mobiles and catch up tv etc but not the PC surely this isn't anything to do with the WiFi dongle