Internet keeps crashing

Could be the modem itself failing, i had the same issue when i moved home and got a fresh NTL connection, every now and again (mainly when downloading) the modem would lose sync and stop working, 30 seconds later all would be well again. I eventually contacted NTL and they sent me a new modem (slightly better) and it's been 100% fine since.

Although mine was 20mb.
 
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