Internet keeps dropping..Please Help!

[jonnybjonny]

Hi

i have a D-link dsl 604 router to share the internet amongst the PCs in my house (1 wired desktop, 2 wireless desktops and 1 wireless laptop)

over the past couple of months, my wireless connection itself seemed to be dropping every so often, and a hard reset of the router was the only fix.

i upgraded to "up to 8mbps" broadband (around 5mb on my connection) the other day, and i have found that over the last few days my internet has carried on disconnecting and reconnecting. i am wanting to know if this is the router (Which i suspect it may be) or an actual line error. what can i do to find the culprit?

i dont mind purchasing a new router, but dont fancy paying out if its not going to resolve my problem

thanks a lot

jonny

 

[jonnybjonny]

Downstream Upstream
Line Status ADSL Link Speed 5920 kbps 448 kbps
SNR 6.0 dB 8.5 dB
ATEN 36 dB 21 dB
Line Error ADSL layer FEC 0 0
CRC 297 0
ATM layer HEC 75 0
Frame Counter 63695 51308


ive pulled that off my router configuration if it means anything??
i know how to set up the network, but details like this mean little to me (other than the obvious such as up and down link speed)

 

[jonnybjonny]

Your SNR seems very low, which could cause drop outs. From what I have read some modems are better at holding a connection with a lower snr than others. Tolien seems to know more about ADSL Max, he should have a better idea?

thanks

can anyone help me on this? or is it gunna be the case that i have to phone BT and degrade back to 2mb?

 

[jonnybjonny]

i have been doing somer readin, but have failed to come up with any useful answers for my problem.
Im on the BT business package, due to it being a "business line"

its dropping anywhere between every 5 mins, or it can go for a few hours, basically at random intervals