Hi my Mum called me today to tell me her internet isnt working and could I pop round to have a look and see if I can fix it. Now being the doting son I am , I wouldn't want to let her down so thought I'd ask a bit of advice on basics to check when trying to sort out a connectivity problem.
She is with Sky broadband and has had a new modem/router sent but is still unable to connect to the internet.
Are there any basic steps I should go though when setting up a new router or should all the settings still be ok in theory ?
I'm fairly PC competent when it comes to software and installation but the internet really isn't my forte , although I am happy to have a go to try and save my old dear from being fleeced by the purple shirt brigade.
Any help would be very much appreciated,
Thanks in advance.
She is with Sky broadband and has had a new modem/router sent but is still unable to connect to the internet.
Are there any basic steps I should go though when setting up a new router or should all the settings still be ok in theory ?
I'm fairly PC competent when it comes to software and installation but the internet really isn't my forte , although I am happy to have a go to try and save my old dear from being fleeced by the purple shirt brigade.
Any help would be very much appreciated,
Thanks in advance.