Internet printing problems :((

Firefly86

Firefly86

Firefly86

Associate
Joined
19 Jul 2006
Posts
258
Location
Gibraltar
Hi guys,

I got a little problem =) Got a local intranet up and running here in the office, and one of the pages is just a simple html page with a large table of users, numbers, extensions in the company.

The font is just Arial and the size is 10pt, however when I try and print to any of the printers here in the office, it changes the font to Times New Roman and the font size gets quite a bit bigger :S not only dus it look crap when printed out but instead of fitting on 2 pages it takes 5 :S

Im kinda hoping Im having a blonde moment here :S

Any ideas?
 
Last edited:
Is it a Postscript driver??
There is an option in most PS drivers that allows for font substitution if the font is not available of the target printer (Although Arial is fairly common). Maybe thats enabled. I would have a look through the PS settings

One sure fire way for getting it to print correctly is to select 'Print as Image' in your advanced tab on the initial driver page.
This however has the effect of making your PC do all the hard work (increasing spool times) instead of the printer processing the file.

If its PCL then you generally shouldn't have a problem. PCL drivers dont have font substitution as an option, in fact they rarely have any real options that affect the way a document looks, other than quality settings and the usual duplex/staple stuff.

You can always try a basic HP4/HP5 driver and see if it still does it. Of course you will lose functionality but reverting to a very basic printer driver is a way of eliminating your current driver as a problem.
 
THe printer is Xerox Workcentre 7132 PCL6. However this is also happening when i try to print to a PDF =(

I cant figure out how to print as image tho :S
 
I've tried it on several computers and the same thing happens, with multiple printers also. Im starting to think its in the html page i coded. But its just a simple css page with tables :S

any ideas :(
 
I've had a weird problem like this once where we had actually re-sized the window - i.e. the page opened in it's own screen (not full-screen) and we re-sized it by the bottom-right hand corner and dragged it too wide.

The only thing i can think of is trying that the way programs handle the printing of html is weird to say the least.
 
Print as image will only work on Postscript drivers, so wont apply to you.

Did you try using a basic HP4/HP5 driver using the same port?

The other thing to check is page setup as Application setting will override Print Driver settings every time
 
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