Internet Problems

SkidMarkKing

SkidMarkKing

SkidMarkKing

Associate
Joined
25 Jul 2009
Posts
1,598
Location
England
Hello. For a while now the internet disconnects quite a lot and it takes a long time to connect back up. Im currently with Talktalk and im thinking of changing to another ISP. The laptop is wireless and it disconnects quite a lot, even more so when im on my xbox/desktop which is wired(bandwidth problems?). Can anyone recommend a good ISP which they don't seem to have these problems with or as often as im aware internet can disconnect for anyone.

~Thanks
 
You need to determine which of your problems are local to your network, and which of them are down to your broadband connection/ISP.

There’s no point recommending an ISP if it isn’t available to you. Use the samknows website to find out which ISPs are available on your exchange.
 
There is a BT phone exchange down the road from me (within 1 mile) but I did read this doesn't make a difference. Seems sky / talktalk are the best. Cable is unavailable where I live at the moment. The wireless could be the router as it is the standard talktalk one I got sent. I do have a Netgear one but I hear it is confusing to configure it with Talktalk internet. I may give it ago with the Netgear router.
 
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If you use the samknows website you'll know exectly what's available to you. Post the list here and people will be able to help you.

Are you after a good ISP, or a cheap ISP?
 
bremen1874 said:
If you use the samknows website you'll know exectly what's available to you. Post the list here and people will be able to help you.

Are you after a good ISP, or a cheap ISP?
Click to expand...

Well, im only a home user so not to expensive. I know the maximum speed in my area is 10mb.

SamKnows:

the following services are available in your location:

BT Wholesale ADSL
BT Wholesale ADSL Max
BT Wholesale SDSL
TalkTalk (CPW) LLU
Sky Broadband / Easynet LLU

You are approximately 571 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!

BT SDSL broadband availability
You are connected to the Whitchurch telephone exchange.

BT ADSL broadband availability
You are connected to the Whitchurch telephone exchange.

ADSL is available in your area
Your exchange is also enabled for ADSL Max services
Your exchange should have ADSL2+ services installed by the 31st of December 2011
According to BT Wholesale, houses at your postcode should be able to support

up to 2Mbps via ADSL
7.5Mbps or greater ADSL connection via ADSL Max
17Mbps or greater via ADSL2+

Standard ADSL RAG results
You can receive 2Mbps ADSL
You can receive 1Mbps ADSL
You can receive 512kbps ADSL
You can receive 256kbps ADSL

SDSL is available in your area
According to BT Wholesale, houses in your postcode can support an SDSL service of 2Mbps

LLU xDSL presence at your exchange
You are connected to the Whitchurch telephone exchange.

BT FTTC broadband availability
You are connected to the Whitchurch telephone exchange.

FTTC is not yet available in your area

The following table details the availability of LLU services at your location.

AOL is not yet available in your area
O2 / Be Unlimited is not yet available in your area
C&W is not yet available in your area
TalkTalk (CPW) is available in your area
Digital Region is not yet available in your area
Sky Broadband / Easynet is available in your area
Edge Telecom is not yet available in your area
Entanet is not yet available in your area
KC (Kingston) is not yet available in your area
Lumison is not yet available in your area
Newnet is not yet available in your area
Node4 is not yet available in your area
Pipex is not yet available in your area
Rutland Telekom is not yet available in your area
Smallworld Media is not yet available in your area
Tiscali is not yet available in your area
Tiscali TV is not yet available in your area
WB Internet is not yet available in your area
Zen is not yet available in your area

Thanks!
 
So you're limited to BT, TalkTalk or Sky. Given the limited choice I'd pick Sky (if the price was right).

If your broadband is regularly dropping then you may have line issues that a change of ISP might not fix. Have you had a good moan at TalkTalk to see if there’s a problem they can fix?
 
Nah I havn't. We used to be with Tesco and that disconnected. My mate was with AOL and he lives just around the corner. Not sure what would be causing it to disconnect a lot. I know some people have internet that never disconnects.
 
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According to samknows you're almost on top of the exchange. If you’re getting regular disconnects then there's something wrong (obviously) with either their equipment or yours.

Speak to TalkTalk and see what they can do about it.
 
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