Internet/router sometimes "freezes" temporarily

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11 Feb 2010
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Hey all, hoping that some of you may have some insight into the cause of my problem.

I have an 8meg connection with Nildram (or Opal as they are now called, believe they may have been Pipex and Tiscali, but all that is another matter!), a Netgear DG834pn router, PC wired to the router.

It would seem that on browsing the net, or playing games I suffer from temporary "frozen" internet which is usually anything from 0.5-5 secs. Now for just internet browsing its not a major issue (although slightly annoying) because I can just press the refresh key and it will resubmit the page/address/command etc. However, I am a fan of a BF2 mod called Project Reality and find that these freezes are frustrating in game when it reduces playability and is sometimes enough to stop my connection to the gaming server completely.

It's the same in some other games, and I'm sure that its either my ISP or broadband router settings that is causing it. I've done a fresh install of Win 7 64bit on a brand new Samsung 1tb F3 HD and that hasn't solved the issue and should mean my system is free of any malware/viruses etc. but still suffer the problems.

Any ideas?

I may decide to change ISPs completely anyway as I'm definitely paying more than I could be and am looking towards the O2 Premium or Pro package as it seems to be in my area - would this be a good move?
 
Are you using the latest firmware for your router? If you are, it might be worthwhile reflashing it.

Also, my netgear (DG834G) has massive problems with xbox live/skype/playstation network when using the latest firmware, so I use the version before, so it might even be worth dropping back a version on the firmware to see if that solves it.

The download page for your router is here. Click "downloads" and then tick the "show all versions" box.

PS...don't touch O2 unless it's their LLU service (which is very good).
 
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Thanks for that, I'll look into it and see if it improves.

Yup, I'm with O2 and am lucky enough to be in an LLU area. I'd be interested to hear ppls impressions of the O2 LLU service before I take the plunge though.
 
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