Internet slow even though it shows as 8mb?

Beast06 · 8 Mar 2007 at 17:31

Right,

Well recently moved house and after 2 weeks of no internet , the BT engineer fixed a fault at the exchange. So it's working today, I looked on the Belkin status bit and it says :

Date rate(Kbps)
8096 448
Noise margin (dB)
11.4 26.0
Output power (dBm)
19.8 12.2

Attenuation (dB)
38.0 22.0

But on speedtest it only shows 0.4mb?

HomerJ · 8 Mar 2007 at 20:40

Before the fault was fixed what was happening ?

If you were getting sync before the fault was fixed what was the sync rate ? as if you had a low sync and now have a higher sync it takes 3 full days at the higher sync rate for the BRAS profile on your line to update and you get the faster speeds.

Beast06 · 8 Mar 2007 at 22:08

No, what happened was that BT where meant to switch the telephone no. and broadband on 10am, the day I moved. The telephone switched fine, but the broadband did not and I spent 2 weeks trying to get an engineer down, who eventually did and fixed the fault, which was at the exchange. It was a brand new line at the new house.

GSDog · 8 Mar 2007 at 22:17

When was the fault fixed?

IIRC, it takes 3 days for your BRAS profile to catch up with your sync. It could even be 10+ days if you haven't used ADSL MAX at your property before...

WotDa · 8 Mar 2007 at 22:18

Zildjian said:
IIRC, it takes 3 days for your BRAS profile to catch up with your sync. It could even be 10+ days if you haven't used ADSL MAX at your property before...

It does, yes. And he might also have a stuck profile if it hasn't updated.

Beast06 · 8 Mar 2007 at 22:50

Ah right, so wait about 10days and see what it's saying then ?

Wicksta · 9 Mar 2007 at 11:18

Heh yeah we just moved house and they activated my broadband and it didn't work so a BT engineer fixed something in the exchange a few days later so had 2 weeks without broadband! Luckily a neighbour has an open wireless Lan.

After about 5 days I started to get 8mbps speeds, it seemed to gradually increase each day. I'm with Freedom to Surf - mainly because they do 3 month contracts and I want to move to Be as soon as their in my exchange in the summer.