Internet speed gone really slow on tinpot BT service

Associate
Joined
18 Oct 2002
Posts
972
Location
Derby
Alright guys

I have been on BT Internet for years and for the past couple of years on the home hub. The max speed I have ever got out of this thing was 2MB, and normally it was anything between 1-2MB. About a month ago I noticed that the speed has gone to a snails pace and at first I wondered if I had been capped (downloads seemed to be stuck at 30kb/40kb). I emailed the help desk and got the usual FAQ answer, I have tried changing microfilters and taking phones out etc. If I log onto the home hub page it tells me I am getting a whopping:

Downstream 384 Kbps
Upstream 448 Kbps

My question is do you think I have been capped (not much of a downloader) and have any of you experienced this before?

Cheers
 
No, it's not because you've downloaded too much. It's because your line's poor, or broken, or some of both.
 
Back
Top Bottom