Internet speed is terrible, need help.

I doubt anyone can bend the laws of physics for you. All you can really to is make sure your internal setup is spot on and hope that FTTC comes your way soon. make sure your Router is in the master socket, Filter all the other sockets correctly, maybe remove the ring wire and hope for the best.
 
You must be a very long way from the exchange to get such low speeds, who are you with for broadband?
What package are you on with them?
Can you post your router stats?
 
I'm with BT. Not sure what package, parents set it up and when they were on the phone the guy said this is the best I can get.
I'm 2020m from the exchange.
How will I find out my router stats?
Annoying thing is a mate of mine, lives in the road next to mine, well his house is actually about 20m's away from mine tbh and he gets 6.5Mb.
 
When I go to Advanced setting it has:
Wireless.
Telephony.
Broadband.
Home network.
Application sharing.
System.
Basic settings.

Not sure where to find what you want, sorry not good at this stuff.

Edit: I found this, don't know if this is what you mean.

ADSL line status
Connection informationLine state Connected
Connection time 2 days, 4:21:06
Downstream 576 Kbps
Upstream 288 Kbps


ADSL settingsVPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Fast
Noise margin (Down/Up) 21.5 dB / 25.0 dB
Line attenuation (Down/Up) 53.0 dB / 31.5 dB
Output power (Down/Up) 16.1 dBm / 11.4 dBm
 
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that line quality is pants...
have you tried putting the filter straight into the test socket, disconnecting any other phones etc. with a line that bad your speed is always going to suffer!
 
53 db with a SNR of 21.5 suggests you have about 14db of spare noise margin which would translate into a good few extra mbit. There are a few speed estimators that put this line in the 4mbit area, some less, some more. You won't see much of an increase using ADSL2+ because of the longer line but you might get 5mbit according to Skyuser's estimator.

Your ISP has quite clearly put you on a low profile for some reason, perhaps due to instability or something.
 
Yeh my friend is on Sky and gets 6.5mb in the next road.
3dcandy, don't really know any of this stuff so wouldn't know where to start.
I use to be on about 0.56mb but that's not much better tbh.
Just this Internet makes it impossible to play multiplayer games when anyone else is using the Internet, even if it's just Facebook or something.
 
Reficx said:
Yeh my friend is on Sky and gets 6.5mb in the next road.
3dcandy, don't really know any of this stuff so wouldn't know where to start.
I use to be on about 0.56mb but that's not much better tbh.
Just this Internet makes it impossible to play multiplayer games when anyone else is using the Internet, even if it's just Facebook or something.
Click to expand...

Is the router connected to the BT master socket? Have you tried removing the front of the master socket and using the test socket? Do you have extensions?
 
as per Tealc, you should be able to get a bit more speed out of it, i had better than that with worse stats.

as with 3dcandy/fluff work on the test socket disconnect any other items plugged into the phone sockets and see what you get.
 
looks to me like you're on an ipstream capped 512k service. i expect you'd find 3 or 4 mbit if you were on adsl max with a loop loss of 53db. the snr is a lot higher than i'd expect as well
 
if he is on a 512k capped service he will need to call the provider and get them to submit an order to wholesale to change to an uncapped ipstream max circuit. then the line would undergo a 10 day stabilisation based on DLM control
 
I've had horrific speed here for the last year - its never been very good mind you.

Best I can get is 0.24Mbs (got 0.08 on the first go :( )

448000 Up Speed
7136000 Down Speed
5 SNR Margin
27 Loop Att.


This is what my Vigor 2700 says. I'm with Orangehome.

Line is direct into test socket. Tried BT but they don't want to know.
 
You are on the old 0.5mb legacy package, you need to phone your ISP (BT) and ask them to upgrade your account.
 
EddScott- those stats are good. If you are getting slow speeds it's not down to your line. ISP maybe?
 
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