Interview feeling under qualified

Bobie8

Bobie8

Bobie8

Associate
Joined
6 Jul 2009
Posts
271
Ok bit of background.

I currently have a well paid job but that's all it offers. I'm on call 24/7 work long hours there's little to no chance of progression.

So beginning of 2015 I started a OU degree in Computing and IT. I'm about halfway through and decided to start putting out CV's every now and then just entry level stuff to get used to writing and tweaking them for each job etc never expected to hear anything back was mainly hoping for feed back maybe a contact to try get some work experience.

To my surprise I got asked to come for an interview, the position was for an Application Support Analyst from what I've gathered these roles can be pretty varied but they specified applications that operate in Microsoft Windows SQL Server and Unix Oracle environments. Now I didn't bull **** on my CV and I've got zero experience in this I can tell you its database related that's about it.

Does anyone work in a similar role that could give me some insight? Part of me thinks they've maybe got a more suited position they plan to interview me for or maybe they want someone they can mold. Worst case scenario is I've got 1 interview under my belt.
 
Yes, I do. I am an application support manager so hire people like you. I am more interested in hiring someone who can talk to a customer than someone who is super qualified. I hired someone onto my team who had no experience with the support required but had the people skills. That's more important to me!

I'd say go for it and put across your people skills, you'll be fine!
 
my experience of application support (though this was a fair few years ago and just in a single role) was that the technical side doesn't have to go beyond the basics and that any areas you're weak on you can generally pick up as you go along - you're really there to know the application well and you're not going to be expected to know that before you start.

We had a whole range of skills from language skills to specialist domain knowledge through to deep technical skills. But the main thing was simply having a good analytical mindset and being prepared to learn. I don't think any single person could have covered all areas in the team I worked in back then - there were people with a range of technical background, finance/business backgrounds and several languages spoke in the team. Immediately after the financial crisis everyone we hired had an MSc and at least two European languages but that was simply because we could hire those people. The job didn't necessarily require a degree(there were existing team members without degrees) so long as the new analyst was prepared to work and fill in any knowledge gaps.
 
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