Associate
- Joined
- 23 Aug 2011
- Posts
- 2
Hi guys, as you can probably see I'm new to all of this and in need of a bit of help... 
I have successfully passed my Telephone Interview with Barclays as a Customer Service Advisor and have a face to face Assessment next Wednesday, I have been in my current job for nearly 4 years so its been a long time since I had an interview, and I'm nervous to say the least
Anyway, I received an email from them informing me of what happens in the interview, basically a role play and competency based questions
So just wondering if anyone has been through the same thing with Barclays or similar, and if you can give me advice on these questions and what to expect, the competencies are based on the following :-
Personal Drive
Drive for Quality Results
Analysis and Problem Solving
Service Excellence
Communicate Effectively
Any help would be greatly appreciated.
Thanks in advance
I have successfully passed my Telephone Interview with Barclays as a Customer Service Advisor and have a face to face Assessment next Wednesday, I have been in my current job for nearly 4 years so its been a long time since I had an interview, and I'm nervous to say the least
Anyway, I received an email from them informing me of what happens in the interview, basically a role play and competency based questions
So just wondering if anyone has been through the same thing with Barclays or similar, and if you can give me advice on these questions and what to expect, the competencies are based on the following :-
Personal Drive
Drive for Quality Results
Analysis and Problem Solving
Service Excellence
Communicate Effectively
Any help would be greatly appreciated.
Thanks in advance