Introducing EVGA Tech Support Managers

[EVGAdominik]

Hi Overclockers,

My name is Dominik and I am the Support/Product Manager for EVGA Europe.
We (EVGA) are going to be more active in the OCUK Forums so we wanted to let you know that if you have any questions or issues about our products or services then feel free to contact us directly here in the forums. We will of course also take a look for threads about our products. For questions you can contact us directly at

EVGAdominik
EVGAmarkus

here in the forums. You can always also contact EVGA EU support at [email protected] and +49 (0) 89 189 049 11. EU support is available Monday to Friday, from 09:00 to 18:00 CET.

Cheers,

Dominik

 

[EVGAdominik]

Hi All,

Thanks for the nice greetings!

EVGA is an exclusive NVIDIA Partner and we will not go for AMD cards.

 

[EVGAdominik]

Thanks for the nice feedback!!

@ 8pack
to get more volts to your classi cards you need the ones with EVbot connector and an EVbot too, then you can raise it like hell

 

[EVGAdominik]

Welcome guys, if I was to buy an EVGA card in the USA could I RMA it in Europe if there was any problem?

Yes, it is no problem to RMA a US card in Europe, our new warranty we run is called "Global Warranty" at the following link you can find a small article about this http://www.evga.com/articles/00671/. You can find our fully warranty terms at http://eu.evga.com/support/warranty/

 

[EVGAdominik]

Welcome to the OCUK forums I have a EVGA GTX 580 although you might not be that keen to know I butchered it to make it run cooler (see the link in my sig). As I thought the DS Superclocked cooler was rubbish.

Hi,

the 500 Series DS cards where pretty much the first dual fan cards we released. We learned a lot and our actually Signature2 models are much more silent, do cool much better and the quality of the components is also better.

Thanks for your feedback on this!

 

[EVGAdominik]

Money/business. If they thought they could make more money by selling AMD cards as well then they would. By sticking with one side, they will no doubt get several benefits from Nvidia (Cheaper prices, possibly better binned chips? Who knows), and they can focus all their resources on just dealing with Nvidia cards, getting the maximum out of them. If they also sold AMD cards then they would lose out on all of the above. And they clearly believe that they can make more money currently with the deal they have, otherwise they would have teamed up with AMD as well. Plus there are already a number of companies solely focussing on AMD cards, so will have the same advantages that EVGA presumably currently have with Nvidia.

 

[EVGAdominik]

As I have an EVGA card, It's good to know your around!

Now if only you could make my 480 as quiet as a current gen card that would be more than magic!

Welcome guys!

Hi,

generally we allow to open the cards without void the warranty. What you can try is to put high end thermal paste on the CPU and power management, this can ofthen help to lower the temps a couple of degree. With Precision X you can set up a custom fan courve, increasing the fanspeed early enough can mostly help to run a lower final speed but keep it at same temps.
The last option would be to install a third party cooler but with those you need to take care that the power management of the card get cooled enough with the 480s.

 

[EVGAdominik]

Hi Dominik,

I've just purchased 2 EVGA 670 4GB FTW cards and was wondering about the extended warranty offer... if I were to buy the 10 year warranty (7 year extension), would it be valid for the new owner if I were to sell the card in say, 4 years time?

Many thanks,

jc

Hi jc0,

other members explained this pretty well in your tread about this, I posted also my opinion over there.

Cheers