IOS6 has wiped everything - my sister distraight cos all her baby's photos etc are gone [as are all contacts etc but these can gradually be rer-collected]. I know nothing about ipads and am not a techie - just give it to me straight - HAS SHE LOST EVRYTHING - FOR GOOD?
IOS6 HAS IT WIPED ALL?
- Thread starter elizabeth
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Did she do a back-up on iTunes or iCloud before updating?
Everything should be on there if she has done a back up.
Everything should be on there if she has done a back up.
I'm always amazed at the number of people who don't or never back up when updating.
What phone is it?
If it's an iPhone 4 (not 4S or 5) she MAY be able to rescue the photos. Google "Dr.Fone", download the trial and see what it finds.
For the curious, it uses the iPhones DFU mode to upload a custom firmare image to the iPhone memory, which then runs a scan on the entire filesystem. No need to jailbreak or similar. I was quite impressed when I gave it a go.
edit: or a 3GS
If it's an iPhone 4 (not 4S or 5) she MAY be able to rescue the photos. Google "Dr.Fone", download the trial and see what it finds.
For the curious, it uses the iPhones DFU mode to upload a custom firmare image to the iPhone memory, which then runs a scan on the entire filesystem. No need to jailbreak or similar. I was quite impressed when I gave it a go.
edit: or a 3GS
Doesnt iTunes automatically create a backup before installing a new iOS so u can revert if there is a problem with the install?
Look in - C:\Users\YOURNAMEHERE\AppData\Roaming\Apple Computer\MobileSync\Backup - check the date/time of the latest file in there, if she thinks it is from before she backed up the phone then make a copy of that file and save it to Desktop for safe keeping. Next boot up iTunes, right click on the iPhone in the left menu and select "restore from backup", should give a list of backup files to choose from (these are the ones stored in that backup folder).
Good luck.
Look in - C:\Users\YOURNAMEHERE\AppData\Roaming\Apple Computer\MobileSync\Backup - check the date/time of the latest file in there, if she thinks it is from before she backed up the phone then make a copy of that file and save it to Desktop for safe keeping. Next boot up iTunes, right click on the iPhone in the left menu and select "restore from backup", should give a list of backup files to choose from (these are the ones stored in that backup folder).
Good luck.
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Soldato
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We updated the phone and the pad, i wasnt aware of any auto sync backup with the pad. Nothing was removed by apps for youtube and some other bits and bobs.
The phone i think did attempt to auto sync backup before installation.
I must admit that with apple and two devices I often worry that not everything is being backed up, as they dont use a conventional folder structure its almost impossible to browse and check, especially if you want to keep two separate types of photos on the phone and the pad and keep them separate.
Still dislike this with apple products.
The phone i think did attempt to auto sync backup before installation.
I must admit that with apple and two devices I often worry that not everything is being backed up, as they dont use a conventional folder structure its almost impossible to browse and check, especially if you want to keep two separate types of photos on the phone and the pad and keep them separate.
Still dislike this with apple products.
Soldato
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^ !
happened to mine as well. i didnt really mind as i had backed up my photos really recently to my laptop + also using photo stream. i was more annoyed about my contacts. but then realised good old iCloud had my back
happened to mine as well. i didnt really mind as i had backed up my photos really recently to my laptop + also using photo stream. i was more annoyed about my contacts. but then realised good old iCloud had my back
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Wait...... If the phone was connected to iTunes at some point iTunes 'may' have a backup. Check there too.
Soldato
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if connected through iTunes for your update then iTunes backs-up before updating. there is no way to cancel this!
I can understand her plight I am now lost in photos photostreams and backups.
I have 2 ipods, 2 iphones in my family and 3 differernt accounts and it's a complete mess. Everytime I sync I get photostream folders everywhere on my harddrive also for some reason my videos taken with my ipod dissappear every so often
I updated my ipod and phone directly from the devices did they back up? Who knows?
I rarely plug my phone into my pc as it seems to wipe my podcast choices and sync back to when I last plugged it in which can be months before. Same with purchased music it syncs and since the new album I bought on the phone wasn't ticked it wipes it from the phone when I sync unless i note down all my purchases on a bit of paper and then go through my album/artist list manually ticking the boxes. Why can't it leave purchased music on the phone when syncing?
I have 2 ipods, 2 iphones in my family and 3 differernt accounts and it's a complete mess. Everytime I sync I get photostream folders everywhere on my harddrive also for some reason my videos taken with my ipod dissappear every so often
I updated my ipod and phone directly from the devices did they back up? Who knows?
I rarely plug my phone into my pc as it seems to wipe my podcast choices and sync back to when I last plugged it in which can be months before. Same with purchased music it syncs and since the new album I bought on the phone wasn't ticked it wipes it from the phone when I sync unless i note down all my purchases on a bit of paper and then go through my album/artist list manually ticking the boxes. Why can't it leave purchased music on the phone when syncing?
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