Ip address help

koolpc · 6 Jul 2012 at 19:35

Mate thinks someone is getting to his 2 pcs and mac as they know his IP address. Can he ask Virgin to change his ip address?

He said he has cleaned up the PC's but still gets hacked! This has been happening for a year. He even went and bought the mac as he thought it was a Windows problem!

liamcrane · 6 Jul 2012 at 19:39

Can he not just reboot the router? Everytime i reboot mine all be it i am with Sky not Virgin i always pickup a different IP address

Steveocee · 6 Jul 2012 at 19:40

Virgin should have no problem doing that.

koolpc · 6 Jul 2012 at 19:42

He has tried everything except getting a new ip addy. He has changed security etc but still he gets hacked!

Deception · 6 Jul 2012 at 19:52

He have the new superhub or still a modem + router?

topdog@OC · 6 Jul 2012 at 19:57

Unlikely that his external IP is the reason he can be hacked IMO, if he's been compromised whilst having a good firewall prohibiting inbound access to ports, then there are backdoors already installed on the machine(s) quite capable of finding their own way home again - and revealing any new/current IP address in the process of doing so.

IMO anyway, by all means try it, but I wouldn't have high expectations.

liamcrane · 6 Jul 2012 at 20:05

Perhaps try a fresh install of windows, could be a virus perhaps

KIA · 6 Jul 2012 at 22:31

What do you mean by hacked?

Deleted member 77746 · 6 Jul 2012 at 22:34

The question is, why does your mate think someone is getting into his PCs?

dfarrall · 6 Jul 2012 at 22:55

topdog@OC said:
Unlikely that his external IP is the reason he can be hacked IMO, if he's been compromised whilst having a good firewall prohibiting inbound access to ports, then there are backdoors already installed on the machine(s) quite capable of finding their own way home again - and revealing any new/current IP address in the process of doing so.

IMO anyway, by all means try it, but I wouldn't have high expectations.

This.

Unless he knows what hes doing, which he clearly doesnt, then he isnt going to be able to remove them.
His best bet is a full re-install of both machines, and if hes really parinoid change IP at the same time.

101001101 · 8 Jul 2012 at 00:55

Just get rid of Windows and install Linux, problem solved.

Phemo · 8 Jul 2012 at 09:39

Yes, let's recommend someone who's clearly not very good with PCs to go with Linux, that's a wonderful suggestion.

Anyway, as already mentioned, we need to know why he thinks he's being hacked as it's more than likely that's not the case at all.

koolpc · 8 Jul 2012 at 11:15

He has formatted PC, bought a Mac and still he gets things moved on his pc etc etc. Dont know full facts but he said he cant understand it. Only him and his wife in house, no kids.

KIA · 8 Jul 2012 at 11:43

Moved?

Steveocee · 8 Jul 2012 at 19:17

Please elaborate on moved....

ots3go · 8 Jul 2012 at 20:47

So, he has replaced his PC with a Mac and the same thing is happening?

Strangely sounding like a pebkac...

koolpc · 9 Jul 2012 at 01:37

Could be. Just thought i would ask if anyone thought it may be something else

Adisan · 9 Jul 2012 at 14:14

I'm on BT Internet, after a 'Full Reset' On my router. My IP changes. Does this work for you?

edscdk · 9 Jul 2012 at 14:24

the only way to bypass a nat router is to have client software running on the PC - unless its been configured by someone to allow access

if your friend is powerful, very rich or famous they may have been hacked, by an individual, if he is not he may have a virus HOWEVER a virus will not move a few files....

either a friend in the same house is playing a prank or he / you are making stuff up!

edscdk · 9 Jul 2012 at 14:27

koolpc said:
He has formatted PC, bought a Mac and still he gets things moved on his pc etc etc. Dont know full facts but he said he cant understand it. Only him and his wife in house, no kids.

mac and PC, PC reinstalled... his wife is doing it then (assumign no one else has physical access) and assuming he is not installing some remote access software...