iPad 2 with Plusnet email

[Cleisthenes]

Hi all,

I'm trying to get my grandfather's email set up on his iPad 2 but no matter what I try the imap settings aren't working.

Has anyone had experience with this and if so do you have any tips?!

Thanks in advance.

 

[Cleisthenes]

What settings/ports are you using?
I often find (not specifically with Apple stuff) that i have to manually change the ports to get my email working.

I was following this: https://www.plus.net/help/archive/email/ios-setup/#plusnet

I've had to set up numerous pop and imap accounts at work in the same fashion and haven't had issues. It gives me errors saying that the imap address isn't valid. I don't even get to the stage where I can change ports as it doesn't like the addresses.

 

[Cleisthenes]

Hmm, unfortunately I think he's very stuck in his ways. It's one of the ridiculous [email protected] addressed.

I wonder whether it's because it's on an old iPad and an old version of iOS?

Will try it again tonight and will post up the errors if I can.

 

[Cleisthenes]

Managed to get it working, thanks guys.

I was being an idiot as usually when I enter the imap and smtp usernames that's the same as the full email address. Rather than for plusnet where it's just the bit after the @ and before the .plus!