ipad mini

terminator2k2 · 14 Jul 2014 at 23:36

hi I have screen retension on my 9 month old ipad mini, ive googled the problem and just wandered if anyone on here has any experience with apple regarding the issue?

lamboman · 14 Jul 2014 at 23:48

Don't have any experience with this issue, however I'd imagine that staff in the stores will deny anything or state that it is normal (and it probably is "normal", but I wouldn't accept it if it could be avoided). I'd recommend contacting AppleCare over the phone to sort it out rather than your local Apple Store.

Fallen god · 15 Jul 2014 at 00:07

I would just go too the Apple store and ask them for a replacement that is totally not normal and it seems to have some serious issues. If the staff member doesn't seem to helpfully I would just request to speak with a manager.

HAz · 15 Jul 2014 at 01:25

tried restarting it?

terminator2k2 · 15 Jul 2014 at 08:38

Yes I restarted and updated to the latest software from Apple, no change. Looks like I'll go back to a apple store.

Cheers all for your replies.

VaderDSL · 15 Jul 2014 at 08:45

Also, take the photos to show them.