iPad screen replacement

Goodie · 10 Sep 2022 at 19:52

My daughter has a 2020 iPad, which, unfortunately has a broken screen so she keeps pinching my iPad Pro. The screen initially broke by one of her friends accidentally treading on it last year and now it seems as though the replacement screen has failed. Contemplating just getting it done properly via apple, which will come at a good expense. Just wondering, if I send it in for apple to replace the screen do they actually do that, or do they swap it out for a refurb? Thinking that if it is a refurb it will have a better battery as the iPad got hammered a bit through the covid lockdowns which will make paying the apple fee worthwhile. Or do they do as is said on the tin and fix the screen and send the same unit back out again?

Feek · 10 Sep 2022 at 23:49

As far as I’m aware, they replace the screen when you pay for a screen replacement.

Jimbeam3678 · 11 Sep 2022 at 07:43

Goodie said:
My daughter has a 2020 iPad, which, unfortunately has a broken screen so she keeps pinching my iPad Pro. The screen initially broke by one of her friends accidentally treading on it last year and now it seems as though the replacement screen has failed. Contemplating just getting it done properly via apple, which will come at a good expense. Just wondering, if I send it in for apple to replace the screen do they actually do that, or do they swap it out for a refurb? Thinking that if it is a refurb it will have a better battery as the iPad got hammered a bit through the covid lockdowns which will make paying the apple fee worthwhile. Or do they do as is said on the tin and fix the screen and send the same unit back out again?

If the repair has been completed by using non official parts then Apple won't touch it. At least that was the case a good few years ago with my iPhone

Alpherah · 11 Sep 2022 at 14:44

Re-manufactured replacement for all iPads regardless of issue

As for the above comment - third party parts don’t matter since it’s out of warranty and flat rate fee

Reuben klang · 11 Sep 2022 at 16:16

They’ll just replace the screen.

As always you’re best to just bite the bullet and get apple to repair it. Stings but may as well get it done right.

Alpherah · 11 Sep 2022 at 16:38

It’s a replacement not a repair.
We’ve never replaced screens on iPads (well. Not in the 10 years I’ve been there)
Usually have to order them in atm due to stock also so might be better off sending it in from home via apple care.

Feek · 11 Sep 2022 at 19:09

Alpherah said:
It’s a replacement not a repair.

Learn something every day, thank you.

Goodie · 12 Sep 2022 at 08:43

Thanks for the replies all, perhaps just wishful thinking on my part

For what it's worth I think I'll just go through with it still.