iPhone 12, USB-C and Itunes

[MikeTimbers]

I have an Iphone 12 and a 7. If I plug the 7 in via the USB-C output on my computer (Windows 10, motherboard internal USB-C connector to case USB-C, USB-C to Lightning. original Apple cable that came with the 12) it shows in iTunes no problem.

If I plug the 12 in via the same USB-C cable, it doesn't show in iTunes.

If I plug the 12 in via a standard USB-A to lightning it shows in iTunes no problem.

Why won't the 12 work via the USB-C to Lightning cable? Any ideas? It charges and aks if I trust the computer and I say trust.

(All devices fully updated)

 

[Alpherah]

Welcome to iTunes on windows I’m sorry to say.

 

[chaparral]

I have an Iphone 12 and a 7. If I plug the 7 in via the USB-C output on my computer (Windows 10, motherboard internal USB-C connector to case USB-C, USB-C to Lightning. original Apple cable that came with the 12) it shows in iTunes no problem.

If I plug the 12 in via the same USB-C cable, it doesn't show in iTunes.

If I plug the 12 in via a standard USB-A to lightning it shows in iTunes no problem.

Why won't the 12 work via the USB-C to Lightning cable? Any ideas? It charges and aks if I trust the computer and I say trust.

(All devices fully updated)

Some of the aftermarket cables only charge and are not data cables

Edit: just noticed you said it was an original Apple cable, I don't know if the apple USB-C cables are data & charging or not

 

[MikeTimbers]

Same PC, iTunes, cable and iphone 11 pro works fine.

So that's a 7, 11-pro both working, 12 not working. Could the 12 be refusing the connection somehow?

 

[joffy]

I'm new to the whole iphone thing and still finding my way with things, but I installed itunes on win10, connected the supplied cable to usb-c on pc and it detects my iphone 12 fine.

 

[Ryan-3]

Maybe the 12 just doesn't like the cable? I've never plugged mine in, but this looks like it is refusing the data connection to me (I assume it is charging?)

I have had similar issues, albeit with keyboards not phones.