iPhone 3gs Home Button doesnt always work

daniel101191 · 23 May 2011 at 15:36

My 3gs is only 3 months old, and the home button doesnt work every press, its also not very button like, it doesnt click or feel like a button being pressed. I rang apple and have book an appointment at my local apple store, has anyone experienced anything like this? do you think they will repair a button that only works when one side is being pressed in a certain way?

Kind Regards, Dan

theheyes · 23 May 2011 at 19:52

My iPhone4 has started doing this and it's so annoying. I can feel it "click" every time but it often takes three presses to respond. I'm guessing it's a hardware issue and not software as it would be more common if it was the latter.

Anyone got theirs replaced for something similar?

Rameses · 23 May 2011 at 20:02

After a few drops of my old 3G it became an issue, I'm not sure if the 'click' device becomes dislodged slightly and doesn't response as well when you click down on the plastic indented button, same issue regardless of generation.

adscan · 30 May 2011 at 19:11

Replace the button. Very easy to do.

churchhawk · 30 May 2011 at 19:19

theheyes said:
My iPhone4 has started doing this and it's so annoying. I can feel it "click" every time but it often takes three presses to respond. I'm guessing it's a hardware issue and not software as it would be more common if it was the latter.

Anyone got theirs replaced for something similar?

Had same issue with mine, sent it back and they didnt want to know. Apple said it passed their tests and that was good enough for them!

Eventually got it replaced at an Apple store.

Its a button fault not a software fault and it gets worse and more annoying the longer it goes on.

PardonTheWait · 30 May 2011 at 22:30

The stores are much more forgiving than whoever deals with it when you send it off.

theheyes · 31 May 2011 at 20:57

Cheers, I'd prefer to take it in person anyway. Funnily enough it's behaved itself the past few days.

paulh · 1 Jun 2011 at 14:00

My 4 developed this fault after about 6 months, I had to get it replaced by Apple. It worked fine, then was really bad, then fine again, it was all over the place. Apple were really good about it too.

I paid £36 (I think) They sent a new phone (refurb, but as new) by courier the next day and took my old one away. Easy as pie!

I could have done it for free but it took a week.

Spit · 1 Jun 2011 at 14:14

Mine is the same