iPhone 4S SIM Failure

Fire_fly · 18 Jan 2012 at 19:35

About a week ago my iPhone started showing a 'SIM Failure' message across the screen and 'Invalid SIM' instead of a signal bar. However if I turn the phone on and off again, it is able to make and receive calls and texts as normal. Is there a simple fix or will I have to go to Orange / Apple get the phone replaced?

Fire_fly · 19 Jan 2012 at 21:40

lauy said:
Think its to do with the tray you put the simcard in, something along the lines of the metal part of the sim is touching the metal part of the tray.

I have tried to reseat the SIM card, will see if it helps. I found it strange how it just started doing this after having it since release day.

Fire_fly · 21 Jan 2012 at 01:41

I phoned Orange earlier and they’re sending me a new SIM, hopefully it should be a fairly quick fix

Fire_fly · 23 Jan 2012 at 15:53

My new SIM from Orange arrived on Saturday. Got it all set up and all was working fine, until I went out to the shop this morning, when I got back I had the SIM failure message again.

Fire_fly · 25 Jan 2012 at 11:34

After spending the best part of 2 hours on the phone to orange yesterday I was advised to do the fix detailed here;

http://support.apple.com/kb/TS4148

This, surprise surprise, didn't work, so I’m back off to the orange shop to complain some more, and hopefully get a replacement iPhone out of them.

Fire_fly · 25 Jan 2012 at 15:02

MikeHiow said:
Avoid Orange and just go to an Apple store.

Unfortunately this is not really a practical option for me, as the nearest Apple store with a Genius bar is Meadowhall outside of Sheffield.