iPhone 6 Charging Issue

Yaayuh! · 21 Oct 2014 at 10:19

We've got an iPhone 6 that won't charge via USB on laptop A, but will on laptop B and via a mains USB plug.

I've tried multiple leads, but to no avail. It's got to be laptop A right?

However, other iPhone 6's can charge on laptop A...

Odd issue, it's winding me up. Any ideas?

Imy · 21 Oct 2014 at 10:36

Have you tried all the ports on laptop A?

Yaayuh! · 21 Oct 2014 at 11:37

Imy said:
Have you tried all the ports on laptop A?

Yes

welshboy · 21 Oct 2014 at 17:03

It will be the driver used. Ive had the issue on some of my work users (im the admin).

Either install latest itunes on the pc, or first try unlock the iphone first then stick usb in, and leave for a good couple of mins.

Yaayuh! · 22 Oct 2014 at 10:15

Removed all Apple software, rebooted and re-installed iTunes to get the mobile phone support and driver reinstalled. Still to no avail.

I then looked in devices and printers and the iPhone was just called "iPhone". I thought nothing of it but thought i'd try hitting "troubleshoot" against it, last resort because these never work.

It re-installed the driver for the device and worked...

Retarded! But resolved.