iPhone Configuration Utility Problem with Proxy settings

arturski · 28 Nov 2011 at 10:25

Hello everyone hope somebody could help me.

I work in education and we have been getting large amounts of iPad 2s being bought by schools so I have been trying to automate their deployment for our enterprise network. I know they are not the greatest devices to manage on the network but I have been using the "iPhone Configuration Utility" which is a great tool for pushing out preconfigured profiles.

The problem i am having is with the proxy setting on the wifi connection. We are using a proxy for internet filtering and that needs to be applied manually and has no authentication.

The wifi network gets connected fine but the proxy settings do not port over to the device.

I have tried manually editing the xml files as per the instructions on the web but the suggestions are from back in 2008 and do not work possibly due to a changed layout.

All the devices are on iOS 5 and i am using the utility version 3.4.0.283

Also i wanted to add that the same thing happens when applying to an iPod touch, wifi ok but no proxy.

pelase help!

otherwise it will rain iPads from the 3rd floor!

feriso · 28 Nov 2011 at 10:32

Just tell me where and I'll bring a brolly*

(* might be a big bag )

Deleted member 77746 · 28 Nov 2011 at 10:41

iphone utility to configure ipads? :confused:

arturski · 28 Nov 2011 at 11:06

yes it supports all iOS devices, iPhones, iPads and iPods.

I have tried this on an iPod touch, iPhone 4 and 4s, and iPad2 and this doesn't work on any of these.

Has anybody else here had any experiences with using the iPhone Configuration Utility?

Deleted member 77746 · 28 Nov 2011 at 11:37

You have phoned Apple haven't you?

arturski · 28 Nov 2011 at 11:53

i havent yet, i assumed they wouldnt have any support for enterprise solutions. do you think i should give it a go?

Deleted member 77746 · 29 Nov 2011 at 18:52

arturski said:
i havent yet, i assumed they wouldnt have any support for enterprise solutions. do you think i should give it a go?

It's not about supporting the enterprise though really it's about proxy/config tool. Just say you have purchased 5 iPads for testing or something like that.

Take a look at this too;
iOS Enterprise Deployment Resources

arturski · 30 Nov 2011 at 19:23

thanks mrbell1084 i have read through this ages ago and in the end it all point down to the Configuration utility.

The fact is that everything works fine apart from the proxy settings which is so annoying! i have asked this question before on forums etc and all i got in reply were things like "oh.. we have no proxy and it works great!"...well i know that! thats exactly why im asking this question! lol hair pulling stuff!

but i think i will take up your advice and will contact apple, hopefully they will be willing to help out they are usually tend to care about their image in front of customers