Associate
- Joined
- 29 May 2023
- Posts
- 3
- Location
- United Kingdom
Hi, I bought a second hand Apple iPhone 13 from Facebook marketplace, back in December 22. The phone is open to all networks and worked fine with my Vodafone sim.
About six weeks ago I noticed it stopped recieving calls and my data stopped working. Upon further investigation, it had stopped reading the sim, I tried another sim and it isn't reading any. I contacted Vodafone and it's nothing to do with them. I input the imei number on some sites and it is coming up as blocked, which can happen if a phone is stolen or someone hasn't paid the contract.
This is strange, since I've had the phone five months and it's been fine until now. I contacted the original seller, but have been ignored. I have even rang the police, to see if it's registered as stolen and it isn't. Vodafone won't help, as they don't own the phone. I don't know the original carrier, so my question is, is there a organisation that I can contact that can give me the information, as to why the phone is now blocked or will unblock it. Thank you
About six weeks ago I noticed it stopped recieving calls and my data stopped working. Upon further investigation, it had stopped reading the sim, I tried another sim and it isn't reading any. I contacted Vodafone and it's nothing to do with them. I input the imei number on some sites and it is coming up as blocked, which can happen if a phone is stolen or someone hasn't paid the contract.
This is strange, since I've had the phone five months and it's been fine until now. I contacted the original seller, but have been ignored. I have even rang the police, to see if it's registered as stolen and it isn't. Vodafone won't help, as they don't own the phone. I don't know the original carrier, so my question is, is there a organisation that I can contact that can give me the information, as to why the phone is now blocked or will unblock it. Thank you