iPhone & NTL email

lolism · 24 Jan 2010 at 19:21

Ok ... I've had this problem for a while and I'm getting sick of it.

I can send an email fine, and receive emails fine, but if the person uses 'reply' I'll never get the email. I only seem to get the email if the person creates a new email.

For example; I sent an email from my iPhone (personal email) to our network admin and he replied to the email and also cc'd my work email. I only got the reply to my work address ... not the iPhone (two seperate email addresses)

At the moment i'm using:

pop.ntlworld.com
smtp.o2.co.uk

Would this be the problem? If i use smtp.ntlworld.com I can't send emails on the 3G network. Anyone got any ideas?

PR. · 25 Jan 2010 at 09:14

Have you checked that the email address in the account settings is correct? I would assume that it is used as the reply address and if it's wrong the email will fire off in to the nothingness.

rossk26 · 25 Jan 2010 at 13:49

You can tap on the smtp.02.co.uk server and add additional outgoing mail severs.

So try adding the smtp.ntlworld.com server to the 'other' outgoing servers.

Hope this helps

unknowndomain · 26 Jan 2010 at 00:01

NTL email seems to not work very well on the iPhone for some reason.

lolism · 26 Jan 2010 at 13:26

Right, I feel quite cretinous now. I checked the email settings and all along I've been using:

@ntworld.com instead of @ntLworld.com under the Address in POP account information. Therefore when someone clicks on 'reply' it tried to reply to ntworld. DOH

Thanks for the help guys.