iPhone replacement question

[Andybtsn]

Guys,

I should be getting my iPhone swapped out in the Apple store tomorrow for a new one. The casing has cracked without me dropping it. Do I need to take all the original packaging or can I just take the phone and that's it?

Thanks

 

[bigredshark]

I had mine replaced and I just took the phone, didn't seem to be a problem at all...

 

[Feek]

I've had a couple of phone swaps and have never needed anything else apart from the phone itself.

 

[Kawolski]

I've had a couple of phone swaps and have never needed anything else apart from the phone itself.

Likewise.

 

[Andybtsn]

Thanks guys

 

[jessery]

Yeah I had the exact same issue, just took it in phone only got a 'new' one or a refurb there and then, was in and out under 20 mins.

 

[feriso]

What about all your apps/contacts/music on it?

 

[Housey]

I got a new one last week after the backlight failed. Opened a draw FULL of small brown boxes with iPhones in them. Only phones, nothing else and simply swapped the handset.

 

[hyper_piper45]

What about all your apps/contacts/music on it?

Just back it up then wipe it.

 

[JamesRJ]

I have a 3G with at least 4 cracks on the back do you think they would swap that ?

 

[Irish_Tom]

I have a 3G with at least 4 cracks on the back do you think they would swap that ?

Probably. They didn't seemed too phased when I asked about a replacement. The girl even asked if mine had been dropped and said it wouldn't affect whether they replaced it or not...

Panzer

 

[Jimmy1983]

I had mine replaced and I just took the phone, didn't seem to be a problem at all...

Like for like?

 

[Vegeta]

I think it must cost Apple very little to change the back cover and refurb them. But yeah they have stacks of boxes of iPhones in the drawers.