Iphone - Restore needed?

scamartist · 28 Nov 2008 at 13:33

Had my Iphone a couple of days and it has been going fine.

Was doing something on it today at lunchtime and it lost service and then error came up saying to connect to Itunes Restore needed.

Phone has not been jailbroken and is currently in its original state.

Has anybody else had this happen and if so is there a solution as I cant connect to Itunes as I am in work.

Thanks in advance...

scamartist · 28 Nov 2008 at 14:06

Its running 2.2 just now updated it the day I got it and has been running fine.

Wondering if o2 have possibly blocked my card for some reason.

scamartist · 28 Nov 2008 at 14:20

This is pretty much exactly what happened to me today.

Looks like its going back.

scamartist · 28 Nov 2008 at 15:33

Unfortunately don't have any other phone I can try it in.

Other phones I have are on different networks.

Spoke to somebody at o2 and they came out with a priceless reason why it could be happening, static on the sim card.

As an electronics engineer I found this reasonably amusing.

scamartist · 28 Nov 2008 at 17:26

Does it matter if I bought the phone from an o2 shop?

If not then i'll probably take it back to an Apple shop as suggested.

Tried the SIM in another phone and it works fine so its definitely a problem with the phone.

scamartist · 30 Nov 2008 at 21:58

O2 Shop wouldn't replace the phone, said it was a SIM problem even thought the SIM worked fine in another phone.

So they wouldn't replace the phone?

Cancelled the contract there and then but got a new phone from a different O2 shop today.

This one seems to get a far better signal than the other one.

All in all I have to say it was a bit poor on O2's part regarding a replacement, but its all sorted now anyway.