iPhone won't sync :(

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24 Oct 2002
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Last week or so when i plug my iPhone in, iTunes does not load up automatically.

When i manually open iTunes it recognises the iPhone 3GS 3.0 and backs it up but it briefly says syncing at the top but then stops and doesnt actually transfer new stuff :(

I have renstalled the latest version 9.0.2 and no difference. any ideas?
 
Last edited:
  1. Have you stopped the iTunes helper service?
  2. Authorised your machine (in iTunes)?
  3. Tried a restore with the latest firmware?

It sounds as though the phone is backing up, but you haven't configured the sync correctly.

Check the settings within the tabs at the top. It may help if you create a smart playlist and trying syncing that, so you can test it quickly.
 
  1. Have you stopped the iTunes helper service? YES - It now sometimes opens itunes when plugged in
  2. Authorised your machine (in iTunes)? Would it have unauthorised without me knowing?
  3. Tried a restore with the latest firmware? No - i'd prefer not to do that if possible but may have to
It sounds as though the phone is backing up, but you haven't configured the sync correctly.

Check the settings within the tabs at the top. It may help if you create a smart playlist and trying syncing that, so you can test it quickly. Will try this later

Thanks
 
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