Hi folks, some help/insight required.
I bought a ‘refurbished’ xs for my mum last week for her birthday this week. I set the phone up on Thursday and it pretty much sat in the box since. I wanted to show my brother yesterday and when I opened it up the battery was totally dead. Thought it was odd but charged it again nonetheless. Again since yesterday (5pm) it has gone from 100% to 40% just sitting on my desk.
There is no SIM in it although it is connected to wifi. I have checked the battery stats and nothing is showing as using the battery out of the ordinary yet there is a steady and consistent decline on the graph.
The battery health is 100% so I thought it should be ok but is it possible even though it says 100% it is far from it?
I do have a returns period so is there something I’m doing wrong or should I just return now and have done with it?
Thanks.
I bought a ‘refurbished’ xs for my mum last week for her birthday this week. I set the phone up on Thursday and it pretty much sat in the box since. I wanted to show my brother yesterday and when I opened it up the battery was totally dead. Thought it was odd but charged it again nonetheless. Again since yesterday (5pm) it has gone from 100% to 40% just sitting on my desk.
There is no SIM in it although it is connected to wifi. I have checked the battery stats and nothing is showing as using the battery out of the ordinary yet there is a steady and consistent decline on the graph.
The battery health is 100% so I thought it should be ok but is it possible even though it says 100% it is far from it?
I do have a returns period so is there something I’m doing wrong or should I just return now and have done with it?
Thanks.