Hi
We are having an issue with an IPSEC Lan to Lan VPN between 2 sites. Site A has a Cisco 5508-x and Site B has a Draytek 3910
Users at Site B connect to a server in Site vis RDP and can connect fine. They are occasionally seeing the RDP connection drop for a few seconds and then reconnect. However when we check the status of the VPN, it is saying it is connected and hasn't dropped and rebuilt. I have reached out to Draytek and they are having issues finding what could be causing the problem as it happens sporadically. It can happen a couple of times a day and then it might not happen for a few days
Can anyone think of what could be causing the issue? I should say that Site B has a backup Draytek 2952 which works fine without issue but the bosses want to have the 3910 working and use that as the primary with the 2952 as a backup
Also, Site A is run by Rackspace and as they only keep logs for approx. 20 mins, they can't see what could be causing the issue as as far as they are concerned the config on both sides is correct
Cheers
We are having an issue with an IPSEC Lan to Lan VPN between 2 sites. Site A has a Cisco 5508-x and Site B has a Draytek 3910
Users at Site B connect to a server in Site vis RDP and can connect fine. They are occasionally seeing the RDP connection drop for a few seconds and then reconnect. However when we check the status of the VPN, it is saying it is connected and hasn't dropped and rebuilt. I have reached out to Draytek and they are having issues finding what could be causing the problem as it happens sporadically. It can happen a couple of times a day and then it might not happen for a few days
Can anyone think of what could be causing the issue? I should say that Site B has a backup Draytek 2952 which works fine without issue but the bosses want to have the 3910 working and use that as the primary with the 2952 as a backup
Also, Site A is run by Rackspace and as they only keep logs for approx. 20 mins, they can't see what could be causing the issue as as far as they are concerned the config on both sides is correct
Cheers