Is it normal for a brand new GPU to be open both box and card wrapper?

[RetrogamerX]

I just got mine today after 2 days of waiting which I should've had yesterday....long story I'll just say don't use DPD. Their awful!

funny thing is when I was at the door waiting for my delivery the driver got out (he was on the other side of the van) and he closed the door already I heard a big crash....??? when he got to the door I said was that my box you dropped, he said no....oh well...If it's broke I'll just send it back.

Anyways, Overclockers is great. Never had problems with ocuk and friends have said the same, but is it normal for the GPU to be open? The box and the wrapper the GPU were in was unsealed? Sorry, but my GPU I just bought should be brand new, not open both box and card wrapper?

I've never had a bad time of internet buying then this one.

 

[RetrogamerX]

Post in Customer Services.

I did post in the Customer Services forums. 5UB knows all about it. Was just wondering if having a open gpu box and wrapper normal.

The card was a msi 7950tfiii.

 

[RetrogamerX]

I bought 2x Msi 7950TF3's at the same time from OCuk, both box's and all contents were sealed

Then why was mine open?

 

[RetrogamerX]

5UB just said mine will be fine? I said ok...I have a warranty. If it doesn't work I'll just return. I might have to wait a week or so though to see, as I have no idea how to install a PSU. My friend is doing it for me. I guess I'll have to wait.

 

[RetrogamerX]

MSI do not have any wrapper on their products.

Your product will be fine.

Yes they do, The plastic wrapper that the gpu is in.

Why not do the psu yourself, familerising with your products is thebest way to learn and solve problems.
24 pin goes in erm 24 pin
Pci-e cables go to gfx
Cable marked cpu goes to cpu slot and so on, read your mobo manual. You cannot go wrong even without manual, comon sense all the way.

I might give it a try if he doesn't do it this coming week.

 

[RetrogamerX]

If you wait and it's faulty...

... you'll only be waiting longer.



You must have a moby that can take pics?

Take a pic of each cable plugged in before you unplug it and then hold it next to where it goes and take another pic, remove the 4 screws holding the psu, reverse process using your phone if you get stuck-not that you should as you can't plug anything into the wrong power point.

You won't learn if you don't try.

Wow tommy...that's a great idea. I never thought of that. Thanks you very much mate

 

[RetrogamerX]

Well I installed my msi 7950 tf3 and psu that I bought here from ocuk. psu went fine everything running good. Not so good was the gpu. The min I turned on the pc it was glitching like mad, screen flicker so bad I couldn't even see the screen. after that it got worse. black screen...then the colours of the rainbow and froze every single time after that and all the while I was idle. When I tried heaven....forget it! the screen went multicolour and froze.

I don't know about you guys, Maybe you have money to burn, but I saved up for 4 months to get this gpu and psu. I'm so disappointed. I'm RMA this. Hope the next one's better. I'm missing my BF3

 

[RetrogamerX]

It really annoys me too when I splash out on some new components and I get them and they look like they've already been opened. I don't get OCD about much, but I get it about that. Or if the packaging is damaged. That's annoying too.

Can't say that I've ever bought anything from OCUK like that, but it has happened elsewhere. The sale of 'open box' items doesn't seem to be as prevalent in the UK as in the US. I reckon that for the most part the open box items just get re-sold at full price until someone is happy to keep them.

On your last comment near the end. That's exactly what I was thinking.

 

[RetrogamerX]

Does seem like an odd occurance.

Always had perfect packaging from OCUK and been using them for over 10 years. Today I received 2 hard drives, again with perfect packaging and am scanning them for errors now.

Think you just got unlucky.

Agreed. This has to be the worst luck I've had in years. Just want a working GPU really.

 

[RetrogamerX]

It will get sorted bud but I understand your frustration

Thanks gregster, but we'll see. I'll report back after RMA complete.

 

[RetrogamerX]

RMA is done. Hopefully new GPU coming this time tomorrow.

Thanks OCUK for sorting it out

Cheers