Is it possible to contact the Spanish Customs Service directly ?

[Brian L]

I sent an ebay package to a buyer in Spain over four weeks ago. The Royal Mail tracking shows it is held in Madrid Customs and has been since 12/02. The Spanish Postal service (Correos) keep telling me to wait until it is released but they cannot say when. Royal Mail say the same.
I would like to ask Spanish Customs for details of the delay but despite extensive google and google translate I cannot find a workable link.
Does anyone know how to find a link or is it the case that there isn't one and I cannot contact Customs directly ?
Thanks
Brian.

 

[Brian L]

Thanks all, I was beginning to think that Customs were not contactable.
I will consider other shippers for future deliveries.
Thanks
Brian.

 

[Brian L]

You’ve probably found this, but Correos Aduana (Post Office Customs)
in Madrid is at Calle 3 Sur, 28042, Madrid, Spain.
Telephone +34 917 57 57 25
email [email protected]
Buena Suerte (Good luck)

Thanks and yes, tried that one, the email just bounces back, a non-active link.
Cheers
Brian.