Is it possible to have dirt in between LCD and screen on MBP?

rp2000 · 30 Sep 2008 at 14:10

Bit annoyed tbh, the other day a stuck green pixel appeared (I had the machine about 6 months now). I can handle that as it is stuck so may be fixable.

Today I notice a black blob on the screen as well. If I turn off my laptop and have a look it is not there (and cleaning the are show nothing at all even under bright light).

I turn the machine on and I can see it (approx 4x4 pixels in size). It is definitely between the screen and the LCD, as it shows up on everything. It is greyish black so not dead pixels imo. (And not stuck either so moving a cycling red,green, blue image over it makes no difference to it's visibility). Coould be a cluster of stuck or dead pixels (never seen any that aren't single dead/stuck pixels so hard to say for certain).

I think it would be hard to photograph, so am just wondering if I have somehow got some sort of dirt or damage between the LCD and the film covering it. Anyone know if screens are replaceable in store by "geniuses"? I already have a problem with my "C" key that I am going to take it in for one day.

Edit 1: Should be obvious without me highlighting the problems in the pictures
Edit 2: Booked an appointment with a "Genius" @ Brent Cross on Friday. I suspect they will try to fob me off, reading on Apple forums they don't seem to replace screens for pixel related issues, very often.

rp2000

JAMAL · 1 Oct 2008 at 18:16

Looks like poor quality control more than a dead pixel issue though matey, i'm sure theres no directive saying they are allowed 3 pieces of dirt embedded in their screens before replacement

Kreeeee · 2 Oct 2008 at 15:50

Yes, you can get dust between the backlight and LCD panel on most LCD screens unfortunately. Only the expensive brands seem to bother sealing the unit.

rp2000 · 2 Oct 2008 at 17:26

Kreeeee said:
Yes, you can get dust between the backlight and LCD panel on most LCD screens unfortunately. Only the expensive brands seem to bother sealing the unit.

What do you think my chances are with Apple fixing it? I know it's hard to tell from the pictures but if I look real close it looks like a pixel has burnt out and left a redish/black tinge/blur around the center pixel making it look like a cluster. I don't think it is dust anymore tbh.

I can't stop looking at it

rp2000

rp2000 · 3 Oct 2008 at 16:24

Just went to Apple Store. The Genius folk were quite helpful. They said they will definitely replace the screen or clamshell (whichever has the damage) and also replace my keyboard with dodgy "C" key. For a single stuck Green Pixel they won't do anything. (I am hoping my fault is the screen so when they replace it maybe I lose the stuck pixel as well)

Only snag is they say you have to be prepared for 7-10 days without machine. I will take it back next week and leave it with them.

rp2000

JAMAL · 3 Oct 2008 at 17:01

Excellent news matey

jonhuz · 4 Oct 2008 at 13:55

I've had 2 different Macbook Pro's each one has developed the problem with the screen. 3 screen replacements in on the current model. It starts off with a few random spots, then spreads.
Search on the apple macbook pro forums for 'dirty spots'. I'm getting a brand new machine for all the hassle (trying to hold out for new revision).