Is Microsoft Sharepoint 2010 any good for doc management in business?

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Basically, the dept where I work are proposing to roll this out with the intention of saving money/resources, avoiding duplication of documents, improving wider access etc.

At the moment, everyone saves their doocuments in their own sub-folder directly on the network drive.

Is this going to be nightmare piece of software that is all flash and no substance, or it going to be a useful tool? What are the pros/cons? Are they problems/weaknesses to be on the look out for?

I'd would welcome any critical analysis (ideally with non-techy speak) as I've been asked to comment on the proposed development / roll out of this software from a user perspective.

Ta.
 
I have never directly supported it myself but i have heard that it works ok. I have also heard some negativity about it.

We use atonomy interwoven imanage (filesite or worksite whatever it is called these days) not sure why they call it so many names.

I have also supported hummingbird dms.

I can recommend both of these.
 
This is a huge question! SharePoint is an excellent platform with many features, however it's also very complex and like any complex ECM system requires governance and planning for it to be successful. It certainly is a capable document management system and will integrate seamlessly with Office (2003+).

Some key features:

- Ribbon / Fluent UI - common interface with Office 2007+ client apps
- Enterprise search
- Managed metadata
- Office web apps
- Workspace (offline editing)
- Content routing (Content organiser)
- Records centre
- Social functionality (tagging, notes, wikis, blogs, forums)
- .Net-based platform, huge community and lots of expertise available for customisation

And that's just scratching the surface!

Edit: Check here for a brief intro: http://sharepoint.microsoft.com/en-us/product/capabilities/Pages/default.aspx
 
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How many users is it going to be serving? If there are only 5 of you then it might not even be worth the expense and effort.

I'd also want to know if somebody has evaluated Windows Sharepoint Services, because this is free and does a decent job.
 
How many users is it going to be serving? If there are only 5 of you then it might not even be worth the expense and effort.

I'd also want to know if somebody has evaluated Windows Sharepoint Services, because this is free and does a decent job.

About 70 staff in my department (legal services) - we are the guinea pigs to see whether its workable/viable prior to any decision for further roll out. Obviously, because of the nature of my department, we are very document heavy.

About 11,000 staff in the wider business.

I'll ask about Sharepoint Services - is that a bit like Outlook Express -v- Outlook?
 
Windows Sharepoint Services was the name for the "free" SharePoint offering for 2007 and 2003, now for 2010 it's called SharePoint Foundation. It provides core SP functionality like document management, lists, basic search, workflows, client app integration, etc.
 
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We rolled it out at our place last year (large multinational, say ~20k employees worldwide), this thread has given me more information about what I'm supposed to use it for than we got from corporate HQ. It all looks very slick but I'm not sure how easy it is to set it up - we have teams that develop and rollout Sharepoint installations for our clients so I think it can be quite complex.
 
We rolled it out at our place last year (large multinational, say ~20k employees worldwide), this thread has given me more information about what I'm supposed to use it for than we got from corporate HQ. It all looks very slick but I'm not sure how easy it is to set it up - we have teams that develop and rollout Sharepoint installations for our clients so I think it can be quite complex.

I'm a SharePoint consultant, and I can tell you it is a massively complex application. Installation is relatively simple but getting all the features set up and configured, and setting up search/ad imports/etc can be complex depending on your requirements. Developers get paid a lot because good SharePoint developers are very hard to find.
 
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We use Autonomy worksite at our place which seems to do the job well.

I havnt seen a fully fledged sharepoint system, but I can imagine it could be quite clunky/complicated with what I've seen using sharepoint services.
 
We use sharepoint for the majority of documentation - you really need to go into it with what you want to get out of it. Each department has there own team site and within that key documentation is uploaded. We also use it for all kinds of stuff such as work requests, etc. and have a team of sharepoint developers.

It's not the easiest but it's not just a document management solution, it's integrating into exchange / OCS / Office / AD / etc. and really, before deployment, you should want to use more than that one feature otherwise it's probably not the right product for you.


M.
 
It could be all right assuming two things - you use IE (I'm sorry Microsoft, it still doesn't work flawlessly with Chrome or Firefox or Safari) and you can force people to use it. We don't have the will to make people use it, and given that everybody seems to hate it with a passion (myself included) this results in nobody using it. Which makes it something of a waste. It's basically reduced to being a corporate intranet which everybody checks once a week for new announcements and otherwise ignores.
 
It could be all right assuming two things - you use IE (I'm sorry Microsoft, it still doesn't work flawlessly with Chrome or Firefox or Safari) and you can force people to use it. We don't have the will to make people use it, and given that everybody seems to hate it with a passion (myself included) this results in nobody using it. Which makes it something of a waste. It's basically reduced to being a corporate intranet which everybody checks once a week for new announcements and otherwise ignores.

http://social.msdn.microsoft.com/Fo.../thread/a3ad4377-f7bb-45c5-9d66-aaa967aa2ba8/

Not seen any issues with firefox and it's completely usable with Chrome. Perhaps you're talking about MOSS (2007)?
 
We have been using sharepoint in our business since WSS2, for us it works well, we use it for internal document management and also use alternate access mapping to provide a seperate url and security model for our clients to access the documents we are working on for them.

Like many have said its a complex beast with almost infinite possibilies for costomisation, for example we use sharepoint to manage our entire lead-client pipeline. At the click of a button we can convert a lead to client and perform all back end processes that would normally be handled manually. Creating document libraries, permissions, groups for that library, entries for the new client in our accounting system... you name it, it can be done...

Like others have said if you roll out a standard install across the business and spend no time on customisation you will almost certainly have resistance by the users (specifically using the foundations and wss products) from my experience this is because the navigation on the products that don't have the publishing infrastructure is weak. As a result users loose where they are on the site and as a consequence loose interest and don't use it.

If the project is properly planned and care taken over the design then you can mould sharepoint around your business and in time it can become the cornerstone and the first place that users go to for a number of business tasks.
 
http://social.msdn.microsoft.com/Fo.../thread/a3ad4377-f7bb-45c5-9d66-aaa967aa2ba8/

Not seen any issues with firefox and it's completely usable with Chrome. Perhaps you're talking about MOSS (2007)?

Both WSS and MOSS use the same client side integration from the microsoft office suite which consists of the following libraries:

Name.dll - name.dll generates a little menu when you hover over a user's name in sharepoint

Owsctl.dll - owsclt.dll's main function is to be responsible for sharepoints Component Object Model (COM) technology, in relation to Microsoft Office applications. It links several Windows applications to properly communicate and use modules associated with Microsoft Office. (eg datasheet view)

Stsupld.dll - stsupload (provides a upload multiple documents button in document libraries)

Basically bar the functionality above sharepoint will be usable in other browsers.
 
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Both WSS and MOSS use the same client side integration from the microsoft office suite which consists of the following libraries:

Name.dll - name.dll generates a little menu when you hover over a user's name in sharepoint

Owsctl.dll - owsclt.dll's main function is to be responsible for sharepoints Component Object Model (COM) technology, in relation to Microsoft Office applications. It links several Windows applications to properly communicate and use modules associated with Microsoft Office. (eg datasheet view)

Stsupld.dll - stsupload (provides a upload multiple documents button in document libraries)

Basically bar the functionality above sharepoint will be usable in other browsers.

Very true I forgot about presence, didn't know about uploading multiple docs! :eek:
 
Very true I forgot about presence, didn't know about uploading multiple docs! :eek:

Having had issues with these when writing a feature that works off the back of upload multiple documents I kind of made it my business to know the libraries that sharepoint uses for office integration. To my knowlege sharepoint registers them from c:\program files\microsoft office\office(xx). where xx is the version number.

using office 2003 components for Stsupld.dll but using the version installed for both name.dll and Owsctl.dll. A common problem when upgrading office versions seems to be features dissapearing, this can usually be fixed by re-registering the 2007 or 2003 version of the required dll based on what features have dissapeared.

It might also be worth mentioning at this point that sharepoint also has a tendancy to work very differently depending on what internet Zone it is in. Put it in the intranet zone in IE and you will be prompted to check a document out or open a read only version in a nice little box... Put it in the trusted sites zone and you will find that the prompt dissapears allowing you to check out with a button from within the office application you are using (regardless of zone settings)... This boils down to seeing how your users are most comfortable using the service, personally we use the intranet zone as imo my users need their hands holding as much as possible.

To the op - what version are you using? there are some neat tricks with WSS 3 (2007) that will give you full fat navigation (as if you had moss) with some small modifications this one change improves usability 10 fold and should be considered at design time. you should also consider where your lists are stored (specifically those that cross reference other lists) as historically sharepoint (wss2 & wss3) have shocking handling of cross site lists (again this can be countered by sensible list locations at design time).

Another thing to mention... on xp clients if you add sharepoint as a network location in the control panel you can then save directly to sharepoint from any office application the below image is the save box for sharepoint 2010 in office 2007:



This same functionality is available in vista and 7 by adding a network location (like a network drive) in my computer.

Basically get it wrong early on and it will make doing the most simple task the biggest of chore, get the design right and it will make the most complex task a plesent stroll in the park :)

Edit: Just had a look over these posts and noticed we are likely talking about 2010 foundations, like WSS3 the trimmed down navigation model in 2010 foundations will in my opinion be one of the main stumbling points when implimenting a sucessfull sharepoint site. Global navigation (in a form that users will be comfortable with) in foundations 2010 is not really any better than in WSS3 and out of the box in WSS3 it is horrible, in fact it is pretty much non existant both in the user interface and central admin.

If however we are talking the full fat 2010 server then navigation is provided through the publishing infrastructure and global navigation provider which gives security trimmed global navigation for the entire site collection.

I also noticed you work in legal services, depending on your regulation sharepoint can also perform many of the core business functions that are required in a law firm, granted it's not out of the box functionality but we did find that we could for example record times and dates of emails and tie them in with specific cases.

Also what server spec are you looking at running this on? Since our migration (100 odd users 3 alternate access maps) from WSS3 on a 32bit platform to 2010 on a 64bit platform I have noticed that 2010 is a much more resource hungry animal than WSS3. So your looking at a minimum spec of an Xeon Quad, 8-12gb of ram and a raid 5 disk array if you want acceptable performance.
 
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