Is my graphics card damaged?

[dominicwild]

Hi,

So I've been having some trouble with blue screens ever since installing my GTX 1080. I unplugged and replugged back in the power connectors to it. When plugging them back in, I realized that I may have plugged it in wrong the first time. As the connector I plug in has a 6 pin and then a 2 pin and they sort of join to make an 8 pin (one of these https://asset.conrad.com/media10/isa/160267/c1/-/en/1516044_RB_00_FB/image.jpg). In some of my attempts, I saw that there was a gap between where the connector plugged in. So it wasn't plugged in correctly. I have now corrected it and there is no gap.

Ever since doing this the blue screens have disappeared. However in its place sometimes my game completely freezes and then my entire computer basically starts running at 15 fps. YouTube videos are slow, the mouse is laggy etc. To fix this, I have to reload my graphics, which is the only way I know how is to reinstall it. After that, my computer is normal again.

So my question is, did my prior mistake of connecting this 6+2 pin connector wrong, cause damage to my graphics card? As clearly this problem is graphics card related and this is a brand new card.

Any help would be appreciated.

 

[iBSOD]

Do you mean that you didn't plug in the extra 2 pins from the 6+2 cable on some attempts? Check gpu+cpu temps when it starts to lag to rule it out

 

[dominicwild]

Yes, the two other pins weren't plugged in correctly. Basically it was wonky or half-in. In enough to give power, but not secured in place, you could pull it out without much force. The temperatures reach about 66 degree maximum. But the typical temperature is around 63/64 degrees Celsius.

 

[Marine-RX179]

So my question is, did my prior mistake of connecting this 6+2 pin connector wrong, cause damage to my graphics card? As clearly this problem is graphics card related and this is a brand new card.

Any help would be appreciated.

Insufficient power in general would just cause the PC to bluescreen/crash and restart, so I doubt it would have damaged the card when you didn't have the external PCI-E power fully plugged in from before.

Not 100% sure on this, but the issue you mentioned sound more like the graphic card driver have crashed, but didn't recovered proper afterward so you are stuck with input lag for mouse and other issue, which won't get resolved unless you rebooted your PC.

You might wish to try reinstalling the graphic driver, or may be try updating to a newer one or roll back to an older one to see if the problems you face get resolved.

 

[dominicwild]

Insufficient power in general would just cause the PC to bluescreen/crash and restart, so I doubt it would have damaged the card when you didn't have the external PCI-E power fully plugged in from before.

Not 100% sure on this, but the issue you mentioned sound more like the graphic card driver have crashed, but didn't recovered proper afterward so you are stuck with input lag for mouse and other issue, which won't get resolved unless you rebooted your PC.

You might wish to try reinstalling the graphic driver, or may be try updating to a newer one or roll back to an older one to see if the problems you face get resolved.

That's the thing. Every time to resolve this issue, I essentially reinstall the graphics driver to "reset" it. Then my issue is resolved basically. My monitor start working at full speed again, without any lag.

So it goes, my game freezes, sometimes the computer freezes for good, needing a restart. Sometimes the game just freezes, needs killing with task manager. Then I reinstall to the latest drivers every time. And it just repeats. Which is why I'm at an impasse as to what the issue is.

 

[Marine-RX179]

That's the thing. Every time to resolve this issue, I essentially reinstall the graphics driver to "reset" it. Then my issue is resolved basically. My monitor start working at full speed again, without any lag.

So it goes, my game freezes, sometimes the computer freezes for good, needing a restart. Sometimes the game just freezes, needs killing with task manager. Then I reinstall to the latest drivers every time. And it just repeats. Which is why I'm at an impasse as to what the issue is.

Reinstalling same graphic drivers over and over again might not help if the issue lies with that practical version driver. As mentioned may be try to download the previous driver and use that instead to see if it would resolve the issue.

 

[SonicSW20]

Use DDU to ensure you 100% nuke the old driver before reinstalling.

 

[koooowweeee]

If above doesn't work with the drivers try a fresh install of Windows. If you back things up it only takes a couple of hour if that.

Usually fixes most things and saves a lot of fault finding at times

 

[willhub]

I thought I broke an 8800GTS when I first got it, I turned it on and it made a loud scream from somewhere, as if It was getting tortured, turned it off, spent ages and then realised I didn't even plug the power connectors in, plugged them in and all was good.