Is my GX660r Faulty?

Vuvuzela · 27 Jan 2011 at 21:07

Hi,

I will try explain this the best possible way...

I received my new laptop this evening I switch it on for the first time, straight away the screen is this horrible red colour with a thin black line running down the right side, but only just half way. I think to myself maybe its the driver as I need to load the install cd once I've finished setting everything up e.g. time, keyboard etc.

It then loads into the windows screen and yet again its this horrible red screen and the windows logo is all blurry and smudgy. Again no panic yet as I think to myself just needs a new driver.

So I'm on the desktop now, all the desktop icons are shaking, very blurry, I check all the settings make sure screen ress is correct I also install the driver from the AMD website. Reboot and still the screen is this horrible red colour when logging in and the desktop icons look blurry and the thin black line.

So is the laptop faulty, have I done everything right? Can somebody suggest anything else? I thought when you buy these laptops all you have to do is change country, keyboard, add password and its done??

Please help

Cheers

Vuvuzela · 27 Jan 2011 at 23:20

Vuvuzela · 27 Jan 2011 at 23:50

been reading on the net I think I have a ribbon cable issue!!

when I tap the screen or close it, then the red blotching comes back!

ste-sim2x9 · 28 Jan 2011 at 09:41

Take it back to where you brought it if its new, sounds like loose or faulty ribbon cable.

Vuvuzela · 28 Jan 2011 at 10:07

yeah I was reading this morning on the net that its ribbon cable.

brand new got it yesterday from OCUK.

thanks

ste-sim2x9 · 28 Jan 2011 at 11:58

Send it back for a replacement then as you will loose warranty if you try to repair.

TommyV · 28 Jan 2011 at 13:18

Send it straight back mate. Don't fiddle with it.

tempac · 28 Jan 2011 at 20:11

As everyone else says return it, you shouldn't have any problems dealing with Overclocks uk obviously, however, should one of their staff be unaware you do have 7 days after a ONLINE purchase had been DELIVERED to evaluate it.

If its not to your disliking for ANY reason. You can box it up, send it back and request your money back. These rules of course are the Distance Selling Regulations: http://www.oft.gov.uk/about-the-oft/legal-powers/legal/distance-selling-regulations/ as I said, its unlikely you'll have a problem but occasionally problems do occur so its better being aware than not.

HTH

Vuvuzela · 29 Jan 2011 at 00:08

thanks all, have sent it back and asked for a refund. I needed the laptop before Saturday as I'm going away..

never mind...