is this a bad monitor?

boldenc · 25 Feb 2018 at 09:50

sometime I randomly get a white screen with some lines, it could happen after 1 day or 1 week.
Simply turning off and on the monitor will fix it. But I just wonder if that a fault?
The monitor is Acer XZ321Q Gaming Monitor (31.5 inch Curved 1800R LED with FreeSync, 144Hz)
I run the monitor at 144Hz on my GTX1070, I have read that I shouldn't run it at that refresh rate with nvidia gpu but I am not sure if that maybe the cause of my flickering issue?

foster grant · 25 Feb 2018 at 11:38

1) Is it a new monitor ?

2) why did you get a FreeSync Monitor to go with an Nvidia GPU ?

boldenc · 25 Feb 2018 at 14:27

1- it is new

2- it was cheap when I got it, and it is not bad for playing games, just this issue I had.

foster grant · 25 Feb 2018 at 14:33

Did you have the same issue with the monitor you had before this one ?

boldenc · 25 Feb 2018 at 14:36

foster grant said:
Did you have the same issue with the monitor you had before this one ?

No I didn't have this issue before with any monitor I had.

foster grant · 25 Feb 2018 at 14:38

hmm I didnt think so, plus its a lot of money to spend on a 1080 monitor too, maybe send it back ..and look at something better for near the same price ? with G-Sync too.

boldenc · 25 Feb 2018 at 14:42

foster grant said:
hmm I didnt think so, plus its a lot of money to spend on a 1080 monitor too, maybe send it back ..and look at something better for near the same price ?

I know It is overpriced now, but I got it for 200£ + 100£ shipping to my country, sending it back is not option for me, buying new monitor will be cheaper than sending it back.
I am trying just some tips maybe it will fix it, like using lower refresh rate, and I removed the display port cable and put an HDMI cable, and waiting to see if the issue will happen again.

foster grant · 25 Feb 2018 at 14:46

yeah you could try a few things like changing the DP cable and/or lower refresh rate , try it at 100Hz, does the monitor have any USB ports on it ?

MrRockliffe · 25 Feb 2018 at 14:54

Where did you get it from, because if it's faulty you don't have to pay return postage

boldenc · 25 Feb 2018 at 14:54

foster grant said:
yeah you could try a few things like changing the DP cable and/or lower refresh rate , try it at 100Hz, does the monitor have any USB ports on it ?

Yes, it has everything like the predator Acer's monitors, even the same stand.

foster grant · 25 Feb 2018 at 14:55

Sorry lol i meant are you using the USB pass-through ?

boldenc · 25 Feb 2018 at 14:56

foster grant said:
Sorry lol i meant are you using the USB pass-through ?

no

andicole0 · 25 Feb 2018 at 14:56

Do you have it running at 144hz using adaptive sync or is it fixed at 144hz. I would try limiting the refresh rate to 60 then increasing that to see if it goes wrong at a certain frequency. I think you need to disable any gsync settings in the Nvidia control panel and see if freesync needs to be disabled on the monitor.
Andi.

boldenc · 25 Feb 2018 at 15:02

andicole0 said:
Do you have it running at 144hz using adaptive sync or is it fixed at 144hz. I would try limiting the refresh rate to 60 then increasing that to see if it goes wrong at a certain frequency. I think you need to disable any gsync settings in the Nvidia control panel and see if freesync needs to be disabled on the monitor.
Andi.

it is fixed at 144hz, when I was using the display port, I had options to change different refresh rate from 60 to 144hz, now I changed to hdmi and only 144hz is showing and I can't choose lower refresh rates.

There is no option to disable the freesync, is overdrive the same as freesync? if yes, it is already disabled

The_Wilsonator · 25 Feb 2018 at 17:25

why did you choose a freesync monitor when you have a nvidia card and why would you pay for something that charges £100 delivery?? are you nuts? you from the UK im assuming if you paid in £, i have a rule.... NEVER buy large expensive items from anywhere thats difficult to return cause theres allways that chance you'll have a problem especially with monitors.
i dont mean to make you feel bad but.... yeah you really shouldent have bought that monitor especially where ever you ordered it from.... i tend to stick to amazon, or scan for computer parts. good trusty websites that have good conveniant delivery services. even if it costs a little more. its allways worth ordering from somewhere you are safe to return faulty items too.

boldenc · 25 Feb 2018 at 18:12

I ordered it from Amazon UK and item shipped to Egypt.

MrRockliffe · 25 Feb 2018 at 18:15

Amazon will pay for return postage

boldenc · 25 Feb 2018 at 18:21

ok guys, I will just wait if the same issue happens again with hdmi, if it happens I will contact Amazon and see the available solutions.

foster grant · 26 Feb 2018 at 09:35

You cant buy a Monitor in Egypt ?

I still dont see why you got a Freesync Monitor when you have an Nvidia Card.

boldenc · 26 Feb 2018 at 11:18

foster grant said:
You cant buy a Monitor in Egypt ?

I still dont see why you got a Freesync Monitor when you have an Nvidia Card.

I can but the price is doubled, also gsync is much more expensive.

btw I like the monitor, it is enough for my needs and I would buy it again.