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Is this a fair replacement?

Soldato
Joined
8 Jan 2007
Posts
2,762
Location
London & Dubai
I have recently had to RMA my Gigabyte GTX480 SOC (this card).
Got my replacement today, they have sent me a GTx570 OC (this card).

Would this be considered a fair replacement, will the lower memory effect performance?

Have RMA'd directly with Gigabyte
 
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My original GTX480 was a heavily overclocked card, it was faster than a stock GTX580 in many games.

I have been gaming @ 1920x1200, but I have a pair of Hazro 27" (2560x1440) LED's coming next week.
 
To be honest I bought the GTX480 SOC for its clocks & cooler.

How do I get in touch with Tech Support other than the email listed on their website?
 
Sent them an email explaining that the 570s' lack of memory and out of the box clocks made it in my opinion not a suitable replacement. I requested if it's possible for them to send me the same card as I was using this card in SLi. My SLi setup is essentially useless now.

I got response very quickly, Someone will look in to it & contact me tomorrow.

And for all those who are wondering, the card was not bought @ the cheap price. it was more like double the cheap price.
Card number 2 was bought @ the cheap price.

The plan was to make this setup last
 
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Quick update guys.

Sent Gigabyte an email outlining my concerns with regards to the RMA replacement.
Was told they will see what they can do & asked me to send the GTX570 back.

Card went back the very same day & was received by Gigabyte on the next day, then nothing from Gigabyte for nearly a week.

A quick enquiry revealed that all RMA approvals come for HQ in Taiwan, they were waiting for a response from Taiwan. But I will have to wait as they will be off for the coming week due to Chinese new year.

Finally yesterday somebody got back to me, I have been offered a GV-N580UD-15I as a replacement. So I should have a GTX580 arriving in a few days.
 
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