Is this a reason to RMA?

Cleeecooo · 9 Jan 2011 at 15:56

I have been having many problems with my 6970. Here is the idle temp today - all i was doing was checking emails.

Temps were 80 degrees c

Can i RMA for this reason?

Cleeecooo · 9 Jan 2011 at 15:57

sorry for the huge image, i can't seem to resize it. temp is the red number at the bottom right

Jokester · 9 Jan 2011 at 15:58

What temps does it hit when gaming?

Cleeecooo · 9 Jan 2011 at 16:01

give me 15 mins to test that out for you

Cleeecooo · 9 Jan 2011 at 16:07

2 mins into alien swarm and card cuts out, black scree, 100% fan, game freezes @ 95degrees

muon · 9 Jan 2011 at 16:10

Cleeecooo said:
2 mins into alien swarm and card cuts out, black scree, 100% fan, game freezes @ 95degrees

Do you know if the fan is even spinning?

Randomface74 · 9 Jan 2011 at 16:13

Yeah RMA it.

Cleeecooo · 9 Jan 2011 at 16:13

fan is spinning.

Tute · 9 Jan 2011 at 16:14

If it's overheating at stock then RMA it. It is a VERY high idle temperature though, you might want to check the fan first.

Tealc · 9 Jan 2011 at 16:14

Possibly a badly fitted cooler. Sounds like perfect reason to RMA if the thing doesn't work.

Cleeecooo · 9 Jan 2011 at 16:14

my problem is that sometimes it does work, but then other times it doesn't and i don't want the postage bill from OcUK. Is there any way to tell for certain? i'll do some benchmarks and be back soon.

muon · 9 Jan 2011 at 16:15

Cleeecooo said:
my problem is that sometimes it does work, but then other times it doesn't and i don't want the postage bill from OcUK. Is there any way to tell for certain? i'll do some benchmarks and be back soon.

If its faulty, they will have to collect or reimburse postage.

Semple · 9 Jan 2011 at 16:20

If it always idle's at that temperature then there should be no reason to doubt that it's fault. My card doesn't even get that hot after hours of gaming.

Cleeecooo · 9 Jan 2011 at 16:28

ghost101 said:
If its faulty, they will have to collect or reimburse postage.

I meant that i'd get a bill to have it sent back to me if it wasn't faulty

arc@css · 9 Jan 2011 at 16:28

Get shot of it.

Cleeecooo · 9 Jan 2011 at 16:30

just tried heaven benchmark. Got to the bit with the dragon statue and froze @ 95 degrees. I had to shut down computer with power button. When computer restarted i **** my pants because i thought a plane was about to hit the house. card is now idling at 60 degrees with fans at 50%

Jokester · 9 Jan 2011 at 16:31

Have you used any software that might change the fan profiles?

Cleeecooo · 9 Jan 2011 at 16:31

Semple said:
If it always idle's at that temperature then there should be no reason to doubt that it's fault. My card doesn't even get that hot after hours of gaming.

My main problem is, tht sometimes when i start my computer, the card is fine, no major issues, then other times it idles at 70. Most of the time the card is at 60/55. Does this mean that it is faulty?(or just obscenely inconsistent?)

Cleeecooo · 9 Jan 2011 at 16:33

Jokester said:
Have you used any software that might change the fan profiles?

I got afterburner after these problems started, but everything is set to auto fan control - even in ccc. apart from that, it's just games, office software and the usual stuff.

Cleeecooo · 9 Jan 2011 at 16:46

So, do you think OcUK will definitely give me an RMA for this eratic card?