Had a wireless mouse issue, left button would no longer work. So after contacting the company Razor this was the end result.
Their new quicker RMA policy (Cut Cord process. In the Cut Cord process, the replacement will be received 3 to 5 business days, quicker than the standard process).
But to get to this stage at least 7 emails showing you have tried all they suggest and video of devices issues. Two RMA departments and third to send it.
Cutting the serial number no problems but the lead as well, may be handy at a later date.
Examples https://dl.razerzone.com/support/Razer_Cut_Cord_Guide.pdf
New peripheral's aren't cheap by any means but now can be classed as disposable? Is this the end to some refurbishment resales.
Their new quicker RMA policy (Cut Cord process. In the Cut Cord process, the replacement will be received 3 to 5 business days, quicker than the standard process).
But to get to this stage at least 7 emails showing you have tried all they suggest and video of devices issues. Two RMA departments and third to send it.
Cutting the serial number no problems but the lead as well, may be handy at a later date.
Examples https://dl.razerzone.com/support/Razer_Cut_Cord_Guide.pdf
New peripheral's aren't cheap by any means but now can be classed as disposable? Is this the end to some refurbishment resales.
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