Hi guys, I seem to be having some trouble with my gf's internet connection. We had an BT engineer come out and sort it out but a couple of days later the ping has gone from a nice 20ms to 29/30ms.
We use the BT home hub 2.0 which is horrible at best but it was fine for gaming on the 360 etc.
I have had a look at the router statistics and the amount of errors that we are receiving surely can't be right.
There is nothing wrong with the throughput but the pings aren't the best for gaming on the 360
Below is information from the bt home hub itself and would be very grateful if you could give me any pointers as to fix it.
Line state Connected
Connection time 3 days, 6:29:25
Downstream 12,691 Kbps
Upstream 828 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 5.0 dB / 5.8 dB
Line attenuation (Down/Up) 30.0 dB / 14.8 dB
Output power (Down/Up) 21.0 dBm / 11.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 2815557 / 145
CRC Errors (Down/Up) 753 / 2147480000
HEC Errors (Down/Up) nil / 127
Error Seconds (Local) 575
We use the BT home hub 2.0 which is horrible at best but it was fine for gaming on the 360 etc.
I have had a look at the router statistics and the amount of errors that we are receiving surely can't be right.
There is nothing wrong with the throughput but the pings aren't the best for gaming on the 360

Below is information from the bt home hub itself and would be very grateful if you could give me any pointers as to fix it.
Line state Connected
Connection time 3 days, 6:29:25
Downstream 12,691 Kbps
Upstream 828 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 5.0 dB / 5.8 dB
Line attenuation (Down/Up) 30.0 dB / 14.8 dB
Output power (Down/Up) 21.0 dBm / 11.9 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 2815557 / 145
CRC Errors (Down/Up) 753 / 2147480000
HEC Errors (Down/Up) nil / 127
Error Seconds (Local) 575