Is this SNR bad?
- Thread starter ubersonic
- Start date
If the fault is somewhere after the cabinet then it won't affect the fibre service if that was the speed you was expecting, and I think those upstream and downstream SNRs are about right, but someone else who is more in the know should be able to give a definite answer.
Soldato
- Joined
- 20 Oct 2008
- Posts
- 12,082
Any noise on the line can't be helping.
If there's noise on the line using a know quiet phone plugged into the master socket's test port then there's a fault. Report it as a voice fault; don't mention broadband at all.
If there's noise on the line using a know quiet phone plugged into the master socket's test port then there's a fault. Report it as a voice fault; don't mention broadband at all.
Both my up/down SNR are @ 6dB and my line is solid as a rock. Your stats seem fine to me. That's not to say the noise is acceptable.
Get it raised as a voice fault (don't mention BB) with your ISP, who will hopefully get OR to check it out.
Get it raised as a voice fault (don't mention BB) with your ISP, who will hopefully get OR to check it out.