Hi,
I've just helped my brother with his new build today but we've ran into an issue that i'm hoping someone here can help with!
I created a bootable windows 11 drive for him using the official Windows Media Creation Tool and he seemed to be installing it fine, it got to 100% and restarted a few times as it usually does. He never actually got into Windows and now when it posts it seems to restart twice before getting stuck on a black screen when DP cable is plugged into GPU or stuck on the Mobo splash screen if the DP cable is plugged into the Mobo itself. When it gets to the Sapphire splash screen there seems to be a loading wheel that's stuck which I feel may be relevant here.
We've since removed the GPU and checked all power connections (24pin and CPU) that seem ok but get the same issue. I don't have access to the machine again until tomorrow so looking for advice on next steps to troubleshoot.
At a guess I would think the following in no particular order:
- 9600x
- Sapphire Pulse 9070XT
- Sapphire Pulse B850M Wifi
- WD Black NVME SN850X
- Crucial Pro 32GB 6000Mhz
- MSI MPG A850G
- Thermalright Aqua Elite v3
Thanks!
I've just helped my brother with his new build today but we've ran into an issue that i'm hoping someone here can help with!
I created a bootable windows 11 drive for him using the official Windows Media Creation Tool and he seemed to be installing it fine, it got to 100% and restarted a few times as it usually does. He never actually got into Windows and now when it posts it seems to restart twice before getting stuck on a black screen when DP cable is plugged into GPU or stuck on the Mobo splash screen if the DP cable is plugged into the Mobo itself. When it gets to the Sapphire splash screen there seems to be a loading wheel that's stuck which I feel may be relevant here.
We've since removed the GPU and checked all power connections (24pin and CPU) that seem ok but get the same issue. I don't have access to the machine again until tomorrow so looking for advice on next steps to troubleshoot.
At a guess I would think the following in no particular order:
- Re-seat CPU cooler
- Remove CMOS
- Try one stick of RAM
- 9600x
- Sapphire Pulse 9070XT
- Sapphire Pulse B850M Wifi
- WD Black NVME SN850X
- Crucial Pro 32GB 6000Mhz
- MSI MPG A850G
- Thermalright Aqua Elite v3
Thanks!