Issue viewing certain Videos, Images & Documents saved to external Hard Drive.

[welshy16]

Hi all,

I am new to the forum and not overly PC savvy.

The issue that I have is...

I cannot view certain Videos, Images & Documents saved to my Seagate external Hard Drive.

I have saved the images, videos and Documents using two seperate PCs. The first PC, I saved a lot of stuff to my Seagate external hard drive, but after a fault on the PC, I had to completely reinstall windows.

The couple of accounts with Admin permissions then disappeared. I cannot even remember what the Afmin accounts were called or the passwords either, for that matter.

I have tried setting permissions through the pc as it is now, but still no joy. I see a 'Golden Lock Symbol' and says along the lines of 'you do not have admin permission'.

Is there a way that I can get to view all of my videos, images and documents again, please?

These things are of great sentimental value to me... my children's parties etc.

If someone would be so kind as to explain step by step in non-pc expert terms, I would be be extremely grateful.

I have recently upgraded to 'Windows 10'.

Thank you in advance for all help.

 

[welshy16]

Hi Zefan,

Thanks for your reply.

I have tried thst, but it did not work.

I even downloaded and tried the freeware that the author made... but that didn't work either.

 

[welshy16]

Forgot to say that I do not have the tickbox or 'Replace owner on all subcontainers and objects' option either.