Soldato
- Joined
- 5 Aug 2006
- Posts
- 11,434
- Location
- Derbyshire
Hey all.
I am having some ongoing issues with a new build and wondered whether any fellow forum members have had a similar issue.
Background:
- Last year I moved to a new build.
- The field has an invisible dividing line down it, with ~10% of the field being in a different postcode. The result is that 90% of the field has been raised up in order to build on. The remaining 10% has been seeded and left as is. The remaining flat field captures water, with nowhere for the water to go. As such it floods (photos below showing the results of a 45 min downpour).
- I told the builder that the field was flooding and that they had not sufficiently tapered away the soil from my lot i.e. the flood comes to within 1m of my fencepost. The builder's response is 'we do not own the field'.
I now have had the privilege of being taken care of by the 'customer service team'. They don't answer the phone nor do they respond to emails. Only upon stating that I will either show up at their HQ or get in touch with citizen's advice did they make contact.
Last week the manager visited to review the my outstanding snags, the biggest of which is the above. He noted that there used to be a ditch beforehand for the water to go in. After waiting a week for a response, the builder has decided to take no further action.
I believe that whilst they do not own the field, the developer has a duty to resolve the issue because the field floods as a direct result of their construction. This could be digging a gully or adding a drain to the boundary. The photo shows around half the remaining section of field. The other direction has approximately the same distance, with a small stream that is approx 1m below ground level.
I marked up various decent photos in my emails to the builder.
You can see that the side lawn belonging to my neighbour gets flooded. Thankfully my plot is around 6" higher than theirs. You can just see the corner of my plot at the bottom of the photo.
I am having some ongoing issues with a new build and wondered whether any fellow forum members have had a similar issue.
Background:
- Last year I moved to a new build.
- The field has an invisible dividing line down it, with ~10% of the field being in a different postcode. The result is that 90% of the field has been raised up in order to build on. The remaining 10% has been seeded and left as is. The remaining flat field captures water, with nowhere for the water to go. As such it floods (photos below showing the results of a 45 min downpour).
- I told the builder that the field was flooding and that they had not sufficiently tapered away the soil from my lot i.e. the flood comes to within 1m of my fencepost. The builder's response is 'we do not own the field'.
I now have had the privilege of being taken care of by the 'customer service team'. They don't answer the phone nor do they respond to emails. Only upon stating that I will either show up at their HQ or get in touch with citizen's advice did they make contact.
Last week the manager visited to review the my outstanding snags, the biggest of which is the above. He noted that there used to be a ditch beforehand for the water to go in. After waiting a week for a response, the builder has decided to take no further action.
I believe that whilst they do not own the field, the developer has a duty to resolve the issue because the field floods as a direct result of their construction. This could be digging a gully or adding a drain to the boundary. The photo shows around half the remaining section of field. The other direction has approximately the same distance, with a small stream that is approx 1m below ground level.
I marked up various decent photos in my emails to the builder.
You can see that the side lawn belonging to my neighbour gets flooded. Thankfully my plot is around 6" higher than theirs. You can just see the corner of my plot at the bottom of the photo.
Last edited:
.
.